Responsible for our our 7 locations efficiencies and commercials.Responsibilities include:• Ensuring that the operations and processes across our sites work for both the members and the team.• Regularly auditing the backend system to ensure contracts, memberships and invoices are correct.• Ensuring that project roll outs are actioned in a timely manner as we continue to improve our space and product.• Forecasting revenue and expenditure on P&L accurately through collation of data from our CRM and accounts team.• Working with the Operations Director to log the expenditure of all sites on the P&L and holding monthly meetings with the Site Managers to analyse.• Refining and reviewing the use of budgets ensuring it is used optimally.• Holding regular check-ins with members to resolve issues, find out future plans, process membership terminations and other issues.• Supervising move-ins and move-outs for quality experience, ensuring that company check-in procedure and accompanying administrative elements are adhered to• Managing Site Managers and assisting with queries related to space issues or operational processes and assisting them in implementing solutions• Working with the Operations Director on the training of staff and ensure best practices are adhered• Helping to formulate training documentation and the rolling out of new systems and processes• Managing onsite team presence through the organisation of employee absences.• Accurate administration of memberships, contracts and ad-hoc charges. • Running monthly membership billing reports to ensure incoming rental payments are scheduled on the bill run, invoices are correct and arrears are chased. • Managing the teams within our venues to reach sales goals and execute on their objectives as an individual and a team. • Performing weekly catch-ups and monthly one-on-one meetings to track individual performance and lead their professional development.

As the Lead Space & Community Manager I oversee the management of our Colony working spaces including the space, promotion of the brand and network, and administration and financial management of budgets.• Creation of a collaborative environment amongst our members through events and personal introductions• Maintenance of 100% occupancy by achieving sales goals, and managing churn• Ensuring that building is fully operational and processes are running smoothly• Driving growth and promotion of Colony brand• Maintaining company standards and expectations• Managing building KPI’sIf you are interested in a tour of any of our spaces, please drop me an email at jonathan@colonyco.work.

PR Fire is the UK’s leading press release distribution platform with guaranteed global reach, helping your businesses grow by getting you published, syndicated and featured on high-authority news media.• Spearheaded and solely responsible for creating the infrastructure for all outbound sales within the company, from products, contracts, prospecting and lead generation strategy, sales approach strategy, targets and growth plan for initial 12months, and overseeing all aspects of outbound sales within the company• Solely responsible for creating all outbound products, from initial inception, planning budgets, profit margin and impact on P&L for business, to marketing the launch and ongoing promotion.• Surpassing incremental monthly personal revenue and team targets; successfully winning a robust network of law clients, billing in the range of £2,500 - £5000 per year• Devised and collaborated with the existing delivery team to ensure end to end after sales client care to deliver on promises campaign results• Reporting monthly on growth, P&L, sales actuals vs sales targets and campaign deliverables• Delivered on all promised deliverables at the beginning on my contract so the company now has a functioning outbound sales strategy, income that will grow month by month should targets be met and an infrastructure for all outbound sales activities

Law News is a comprehensive information hub to find out recent industry updates and policies, how they might affect your business and how other law firms are managing this, along with appointments, acquisitions and more. As well as keeping you informed of the latest events in the law industry, www.lawnews.co.uk also gives you a platform to have your news published and syndicated, helping you achieve the maximum publicity for your story.

Confidentials is the largest online food and drink magazine in the North West, with a readership that encompasses Manchester, Liverpool, Leeds and the shiresPersonal sales:• Continually surpassing incremental quarterly personal revenue targets; successfully on-boarding a robust network of clients for marketing campaigns• End-to-end client acquisition: from on-boarding new clients, leading the post-sale creative and technical teams to deliver the monthly marketing campaigns tailored to the clients' needs• Managing key accounts and ensuring deliverables and KPI’s are achieved.• Reporting monthly on campaign deliverablesTeam and people:• Recruited to build an effective multi-territory sales team from ground up. Responsible for ongoing recruitment• Effective people management and mentoring• Deploying effective short-term and long-term KPIs • Working with the team to maximise market coverage and results from customer visits• Implementing standardised customer visit methodology and follow up planning• Monthly reporting and forecasting to reflect team and individual performance and to report into P&LProcess Management:• Ensuring quotes and pricing models are efficient, clear and universally adopted• Ensuring that quotes produced are consistent and tight commercially to ensure the business is not exposed• Ensuring that quotes are produced in a timely fashion and performance of the team is monitored• Deploying an effective and efficient lead to quote to order funnel management process• Overseeing T&Cs negotiation where applicableMarketing:• Overseeing account management of all clients• Working with the marketing team to ensure campaigns are delivered• Conducting strategic marketing reviews of market in order to establish key priorities for sales effort and align resources accordingly• Conducting reviews of existing customer base to understand which customers should be key accounts, which should be growth accounts to enable a targeted approach

Wowcher & LivingSocial is UK’s 2nd largest deal a day site. A customer acquisition platform that partners with brands. • Promoted to the role of Team Leader within 18 months of service, prematurely to the average fast track period of 36 months • Continually surpassed incremental monthly revenue targets; total revenue achieved throughout contract period £408,763• Contributed to 40% of the Manchester team’s revenue • Developed strategy for prioritising high revenue accounts, which resulted in an increased team revenue by 50% in Q4• Identified key high value accounts and delivered personal revenue targets in line with budgeted revenues• Increased the delivery of targeted weekly submissions by 40% in one quarter• Managed CRM system and accounts for clients that included; Hamley’s of London, City Spa Escapes, World Wildlife Fund (WWF), Eleska’s Aparthotel, TedTalks, Tiger Tiger• Managed weekly graduate recruitment days, before referring successful candidates to Sales Director • Onboarded new starters, plus produced and introduced the delivery of training material; managed all internal training modules and sessions with new starters• Monitored team member performance and delivered feedback in biweekly one to one meetings for ongoing progression • Supported, developed and provided dual call and side by side coaching for the North West sales team of nine industry specialists • Managed and maintained a real-time inputs dashboard • Developed team incentives to drive activities and performance• Exceeded pre-agreed targets and developed on-going strategies that continually improved team performance

Senior Business Consultant (March 2015 - November 2015)Business Consultant (July 2014 - February 2015)Associate Consultant (April 2014 - June 2014)Understanding and working with national brands and local businesses to create the best campain to market their business across our platforms the Daily Mail Online, Wowcher.co.uk, and the Metro Online.Creatively & pro-actively identifying new businesses to be featured, expanding the range of offers for our subscribers.Aiding current marketing strategies to increase customer acquisition, focusing on the retention of this new footfall.I have achieved continuous revenue increases on existing accounts whilst also managing a new business target of £25K pcm.

A specialist corporate finance company, raising structured investments for the UK market from high net worth individuals and institutional investors in Asia with a worldwide supply chain. • Cultivated international cross-cultural relationships as a Japanese to English translator for the World Venture Fund• International client account management of 70 Japanese investors and 15 high net worth clients• Worked with the Tokyo sales team on client accounts for internal and external communications; resolved conflicts with clients • Managed the database of all client records, dual language contracts, dual language correspondence and official communications• Took dual language minutes with external international suppliers, accountants, consultants and legal bodies• Project managed large symposiums and events for delegates from China, Singapore and Tokyo