Jonathan Pene Email & Phone Number

Perth, Western Australia, Australia

Australia

Perth, Western Australia, Australia

Perth, Australia

Sunrise Dam Laverton

Wheatstone

Compass - GroupDecember 2015 – PresentAs a Utility, I am mainly responsible for performing and completing all frontline duties in hospitality. I liaise closely with the team to increase knowledge and understanding of the industry. I also ensure to deliver exceptional customer service, answering all customer enquiries appropriately in a polite manner and consistently offering professional, engaging and friendly service. I understand customer needs and maintain confidentiality of customer information. In addition, I maintain a clean work area at all times.In this role, I strictly adhere to company policy and established safety standards. Moreover, I perform duties with attention to detail, speed, accuracy and follow-through, prioritise, organise and follow up. I follow directions thoroughly, adapt to meet priority changes of work flow or requirements and work cohesively with co-workers as part of a team.

Barrow Island - Gorgon Project

Activelife Assistant ManagerCompass - Group (ESS)March 2014 – December 2015As an Activelife Assistant Manager, I was responsible for managing 31 permanent and 5 permanent relief health professionals (comprising of rehabilitation specialists, exercise physiologists and personal trainers), providing physical training, sport, recreation and health promotion services and events for a community of over 8,000 residents. I helped set up and establish (including identifying and ordering required equipment) programs for 5 different camps on Barrow Island whose recreation facilities comprised of 9 gymnasiums, 2 soccer pitches, 3 swimming pools, 5 multipurpose courts, 1 dedicated group and 2 spin fitness rooms, 2 indoor cricket pitches, 1 badminton court, 2 golf driving and putting ranges, 2 bocce greens, 2 outdoor training facilities and 1 outdoor boxing area.

Barrow Island

Activelife Coach/Activelife Supervisor Compass - Group (ESS)March 2013 – March 2014As an Activelife Coach or Supervisor, I oversaw all day to day operations within all teams to ensure consistent high standards. I liaised with Assistant Manager and Manager to rectify any areas of concern and complete any additional tasks required. I demonstrated the ability to effectively manage the team in the absence of the Manager/Assistant Manager. Also, I managed day-to-day operations of the gymnasium area, maintaining cleanliness and safety.In this role, I conducted fitness appraisals and provided fitness training for personnel at all levels using the Systematic Approach Method. Additionally, I conducted rehabilitation programs for injured personnel, as well as ensuring return to work programs for injured personnel. I liaised closely with medical staff in regard to rehabilitation meetings. Moreover, I wrote fitness programs to enable achievement of personal goals.In addition to performing investigations on all work related injuries / illnesses and near misses, I followed up incident investigations to ensure all action items have been addressed. Moreover, I carried out reporting, investigating and implementing corrective and / or preventative actions resulting from identification of hazards, near miss incidents and work related illness / injury. I assisted with the rehabilitation and return to work processes for residents/Compass employees. I also maintained compliance with all relevant safety policies and procedures.

New Zealand

Case ManagerACC, Nelson (formerly Christchurch)May 2009 – 2013As a Case Manager, I was mainly responsible for managing clients to ensure a safe return to work by liaising with employers and appropriate health professionals. I observed strict compliance with KPI’s and targets – such as return to work under 30 days, communication with all providers and client within 24 hours of receiving a new claim. Also, I worked closely with the medical practitioners to implement an appropriate rehabilitation plan for individuals. In this role, I recorded cases information and completed accurately all necessary forms. Additionally, I helped clients make informed decisions by acting as their advocate regarding their status and treatment options. I also took the extra mile and interacted with clients to keep track of their progress and to ensure satisfaction.

New Zealand

Service CoordinatorCCS Disability ActionMay 2007 – May 2009As a Service Coordinator, I was mainly responsible for finding sustainable long-term employment for individuals with mental and physical disabilities. I helped clients into appropriate courses to gain qualifications, confidence and social acceptance. Also, I established and maintained effective record keeping systems. In this role, I communicated effectively with co-workers and community members and promoted consistent exchange of information in all directions by communicating in a professional manner through verbal/written means while maintaining confidentiality at all times.

Hamilton, New Zealand

Part Time Worker/Coach2003 – 2007I worked part time in several gyms while obtaining qualifications for Sport and Exercise Science. I maintained fitness equipments; ensured compliance with health and safety legislations. I also maintained customer service standards, dealt with client enquiries; responding to all questions and providing recommendations when needed.I also coached various rugby union teams, promoting positive attitudes to sport, sportsmanship, and physical activity in general. I adhered to player safety, health and welfare advice and guidance. In this role, I introduced programs to improve players' fitness levels for a healthier lifestyle. In addition, I fostered team spirit amongst all players and encouraged them to participate in a sporting manner and to develop a proper attitude to competitiveness.

Christchurch

Infantry Soldier2/1 Battalion, Burnham, New Zealand1997 – 2003As an Infantry Soldier, I participated in training exercises in preparation for deployment to East Timor. I conducted physical training sessions on a daily basis and was also involved in the training of various weapon systems. In this role, I inspected, maintained and serviced mission essential equipment. I participated in amphibious exercises and uphold the amphibious capability of the commando regimen. Furthermore, I participated in parachute training exercises, conducted guard duty when required, and gathered and analysed intelligence within the intelligence section at 4 RAR CDO as an Intelligence Duty Man.

Sports And Exercise, Certificate In Rugby Coaching

Sport And Exercise Science, Advance Diploma

Sport And Exercise Science, Certificate

Hospitality, Introduction To Hospitality