Jonathan Pepin

Jonathan Pepin Email and Phone Number

Senior Production Analyst, IT Operations infrastructure, Data Services and Mobility @ Manulife
Montreal, QC, CA
Jonathan Pepin's Location
Montreal, Quebec, Canada, Canada
Jonathan Pepin's Contact Details

Jonathan Pepin work email

Jonathan Pepin personal email

n/a
About Jonathan Pepin

• Install equipment such as servers, telecommunications components, cabling and cabinets• Configure virtual components, such as virtual servers• Respond and manage to 3rd level of incidents using service now• Managing all mobility including Blackberry, IOS , Android devices and internal company webcast• On rotation, respond to incident during night and /or weekend shifts• Monitor IT equipment operation datacenter and their hosted application system• Managing exchange email infrastructure environment for all client• Participating in Disaster recovery exercise of all windows and vmWare platforms in SunGard Philadelphia

Jonathan Pepin's Current Company Details
Manulife

Manulife

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Senior Production Analyst, IT Operations infrastructure, Data Services and Mobility
Montreal, QC, CA
Website:
manulife.com
Employees:
32968
Jonathan Pepin Work Experience Details
  • Manulife
    Senior Production Analyst, It Operations Infrastructure, Data Services And Mobility
    Manulife
    Montreal, Qc, Ca
    View
  • Manulife
    Senior Production Analyst, It Operations Infrastructure, Data Services & Mobility
    Manulife Nov 2002 - Present
    Provides third level support for Exchange 2010, Citrix, Windows Server 2003-2008-2012 and vMware environment. Identifying causes of technology failures and applying corrective measures.Monitor IT equipment operation and take any appropriate action in order to preserve the operational status of these equipments and their hosted application systems.Participate in any projects when required. Managing mobility environment for all Canada (Blackberry Enterprise server and MobileIron)
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Jonathan Pepin Skills

Business Analysis Change Management Itil Active Directory Visio Service Desk It Operations System Administration Disaster Recovery It Management Software Documentation Process Improvement Management Project Management Analysis Risk Management

Jonathan Pepin Education Details

  • Dep Soutien Informatique, Itil Vmware 5.1 , Exchange 2010, Scom 2012 & Mobileiron Certification
    Dep Soutien Informatique, Itil Vmware 5.1 , Exchange 2010, Scom 2012 & Mobileiron Certification
    Administration Vmware 5.1, Scom 2012, Admnistration Exchange 2010, Administration Mobileiron

Frequently Asked Questions about Jonathan Pepin

What company does Jonathan Pepin work for?

Jonathan Pepin works for Manulife

What is Jonathan Pepin's role at the current company?

Jonathan Pepin's current role is Senior Production Analyst, IT Operations infrastructure, Data Services and Mobility.

What is Jonathan Pepin's email address?

Jonathan Pepin's email address is jo****@****life.ca

What schools did Jonathan Pepin attend?

Jonathan Pepin attended Dep Soutien Informatique, Itil Vmware 5.1 , Exchange 2010, Scom 2012 & Mobileiron Certification.

What skills is Jonathan Pepin known for?

Jonathan Pepin has skills like Business Analysis, Change Management, Itil, Active Directory, Visio, Service Desk, It Operations, System Administration, Disaster Recovery, It Management, Software Documentation, Process Improvement.

Who are Jonathan Pepin's colleagues?

Jonathan Pepin's colleagues are Chris Morse, Tjan Moi, Kiệt Phan, Deviyanti Rochana, Shawn Nugent, Janie Chu, Josanne Selbs.

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