Jonathan Peralta Email & Phone Number

Mirabel, Quebec, Canada

● Team management and succession of a center 24/7● Monitoring employee performance● Respond effectively to customer requests● Ensure rigor in terms of health rules and quality standards● Perform order priority processing in the computer system● Maintain employee files with HR● Establish and follow a work standard● Hold daily meetings with the teams● Update billing documents● Daily planning of operations

Multiple

● Identify problems and opportunities and implement corrective solutions at source● Monitoring and training of inventory managers.● Train and raise awareness among employees and managers regarding the procedures put in place● Monitor changes and new developments relating to quality standards● Designs and maintains documents relating to quality standards

Multiple

● Support the company’s efforts in terms of training, preventionsecurity/compliance and systems/process improvement. ● Development of training processes● Process order preparation in the computer system● Ensure monitoring of customer processes

Montreal, Quebec, Canada

● Operate a forklift● Receiving and shipping merchandise● Carry out inventory counts and monitoring● Responsible for stationery product requests● Responsible for communications for all building or other requests.

Montreal, Quebec, Canada

● Analyze web content● Checking image quality● Follow up with customers to respond to requests● Meeting compliance requirements● Management of Freelancers in different time zones

Montreal, Quebec, Canada

● Recover images, music, voices and effects to create a montage for web video production● Cut, join and edit existing video footage to meet time constraints and broadcast standards● Design strategies to increase viewer loyalty on videos

Montreal, Quebec, Canada

● Assist the management team in maintaining a balanced inventory and compliance with loss prevention procedures● Train, lead and motivate a team of clerks to achieve results and promote their growth● Collaborate with external company representatives to maintain sales counters in an attractive manner● Provide quality customer service and ensure that complaints are addressed

Montreal, Quebec, Canada

● Collaborate with different internal teams.● Supervise and check the quality of the product before distributing it on the web● Edit and update video segments, features or programming elements daily, ensure product delivery on time● Work in a fast-paced environment where objectives must be achieved within tight deadlines● Export videos in different formats

Montreal, Quebec, Canada

● Recover images, music, voices and effects to create a montage for web video production● Cut, join and edit existing video footage to meet time constraints and broadcast standards● Design strategies to increase viewer loyalty on videos