Jonathan Peralta Email & Phone Number

Mirabel, Quebec, Canada

• Team management and succession of a center 24/7
• Monitoring employee performance
• Respond effectively to customer requests
• Ensure rigor in terms of health rules and quality standards
• Perform order priority processing in the computer system
• Maintain employee files with HR

Multiple

• Identify problems and opportunities and implement corrective solutions at source
• Monitoring and training of inventory managers.
• Train and raise awareness among employees and managers regarding the procedures put in place
• Monitor changes and new developments relating to quality standards
• Designs and maintains documents relating to quality standards

Multiple

• Support the company’s efforts in terms of training, preventionsecurity/compliance and systems/process improvement.
• Development of training processes
• Process order preparation in the computer system
• Ensure monitoring of customer processes

Montreal, Quebec, Canada

• Operate a forklift
• Receiving and shipping merchandise
• Carry out inventory counts and monitoring
• Responsible for stationery product requests
• Responsible for communications for all building or other requests.

Montreal, Quebec, Canada

• Analyze web content
• Checking image quality
• Follow up with customers to respond to requests
• Meeting compliance requirements
• Management of Freelancers in different time zones

Montreal, Quebec, Canada

• Recover images, music, voices and effects to create a montage for web video production
• Cut, join and edit existing video footage to meet time constraints and broadcast standards
• Design strategies to increase viewer loyalty on videos

Montreal, Quebec, Canada

• Assist the management team in maintaining a balanced inventory and compliance with loss prevention procedures
• Train, lead and motivate a team of clerks to achieve results and promote their growth
• Collaborate with external company representatives to maintain sales counters in an attractive manner
• Provide quality customer service and ensure that complaints are addressed

Montreal, Quebec, Canada

• Collaborate with different internal teams.
• Supervise and check the quality of the product before distributing it on the web
• Edit and update video segments, features or programming elements daily, ensure product delivery on time
• Work in a fast-paced environment where objectives must be achieved within tight deadlines
• Export videos in different formats

Montreal, Quebec, Canada

• Recover images, music, voices and effects to create a montage for web video production
• Cut, join and edit existing video footage to meet time constraints and broadcast standards
• Design strategies to increase viewer loyalty on videos