Jonathan Perez Email & Phone Number

Playa Del Carmen, Q.R., Mx

Principal functions: Supervision, coordination and audits.• Budget management by department.• Coordination of the departments of:- Maintenance.- Gardening.- Laundry.- Shopping.- Sales and Marketing.- platforms.- systems.- Public areas.- Reception.- Concierge.- Housekeeper.- Security.• Supervision and coordination of day-to-day operations.• Armed schedules of the attached departments.• Unit audits.• Elaboration of various work plans, schemes and more.• Elaboration of formats, processes, policies, manuals and more.• Preparation of various reports to the General Management.• Creation of agreements with suppliers.• Staff training and development.• Implementation of various training schemes.• Supervision of areas.• Supervision of units in complexes and scattered throughout Tulum.• General inventory control.• Attend corporate meetings for continuous improvements.• Manage various briefings by department.• Interview and evaluate new recruits.• Resolution of complaints with both guests and owners.

Principal functions: administration and general operation• Planning and execution of budgets by department.• Coordination of the departments of:- Maintenance.- Construction site.- Food and drinks.- Gardening.- Laundry- Shopping.- Sales and Marketing.- platforms.- systems.- Public areas.- Human Resources.- Reception.- Concierge.- Housekeeper.- Security.• Plan, organize and coordinate all the operations of the• hotel (including customer services, hotel management,• staff and management).• Direct, supervise and train staff and apprentices.• Create training programs for new staff.• Search, Filter, Interview and hire new candidates.• Monitor and track staff performance to ensure efficiency and compliance with policies and procedures.• Consult and collaborate with department managers to ensure coordination of hotel activities.• Resolution of customer complaints and comments.• Guarantee compliance with health, occupational safety, licensing and other legal regulations.• Check the quality to guarantee the expected standards in customer services, decoration, domestic service, food, banquets.• Supervise maintenance, stocks and furniture, deal with contractors and suppliers.• Create effective security.• Supervision of the daily tasks of the department heads.• Creation of manuals, policies, formats, processes and more.• Creation of brigades against: Fires, hurricanes, first aid.• Handle legal matters on behalf of the owner.• Supervision and coordination of all new projects that competed with new works.• Creation of various strategies to promote and increase income and sales.• Creation of various marketing campaigns.• Creation of agreements: tours, transportation, vehicles, restaurants, etc.• Management, coordination for weddings and groups.• Preparation of financial reports and work plans for the owner.

Principal functions: Management and supervision, staff training, administration and operation of the complex.• Planning and execution of general budgets.• Coordination and management of the departments of:- Maintenance.- Construction site.- Gardening.- Laundry- Shopping.- Sales and Marketing.- Public areas.- Human Resources.- Reception - Cocierge- Housekeeper.• Plan, organize and coordinate the entire operation of the hotel (including customer services, staff management and administration).• Direct, supervise and train staff and apprentices.• Create training programs for new staff.• Search, Filter, Interview and hire new candidates.• Monitor and track staff performance to ensure efficiency and compliance with policies and procedures.• Resolution of customer complaints and comments.• Guarantee compliance with health, occupational safety, licensing and other legal regulations.• Check the quality to guarantee the expected standards in customer services, decoration, domestic service, food, banquets.• Supervise maintenance, stocks and furniture, deal with contractors and suppliers.• Create effective security.• Creation of manuals, policies, formats, processes and more.• Creation of brigades against: Fires, hurricanes, first aid.• Handle legal matters on behalf of the owner.• Supervision and coordination of all new projects that competed with new works.• Creation of various strategies to promote and increase income and sales.• Creation of various marketing campaigns.• Creation of agreements: tours, transportation, vehicles, restaurants, etc.• Management, coordination for weddings and groups.• Preparation of financial reports and work plans for the owner.• Implementation of the new sanitary regulations against COVID-19.• Supervision of the sanitization of the property.• Staff training on COVID-19 standards.