Jonathan Perrett Email & Phone Number

Goonhilly Downs, England, United Kingdom

Cornwall, England, United Kingdom

Falmouth, England, United Kingdom

IT support for schools and businesses across the UK and global.A/D, DNS, DHCP, Office 365, VM, VOIP, MFA, and Backups.Hardware, software and networking setup and troubleshooting.VPN, RDP and printer setup and troubleshooting.Win 7, 8, 10, Server 2008, 2012, 2016, 2019, and Mac OS.Creation, update and completion of tickets using Connectwise.Working to agreed SLA's and managing workload to ensure SLA's are met.

Falmouth, United Kingdom

Small business and domestic IT repairs.

Falmouth

Handle all aspects of the day to day running of the business. Greeting customers and helping resolve their queries. Troubleshooting various IT related issues hardware, software and networking. Repairing all laptops, desktops and games consoles. IT tuition bespoke lessons created to help non technical users better understand PC hardware and software. Levels beginner and intermediate to suit the learners requirements.

Falmouth

Laptop, Desktop and Server fault finding, Hardware and Software troubleshooting and repair. OS repair, re-installation and resolving software errors. The cleansing of infected machines. Repairing laptops to component level.Company system and network installations. Analysis of the companies requirements, fitting the current requirements to a budget and installing all components required including servers, work stations, network peripherals, cabling and trunking.

Piddington, Northamptonshire

Front end build, New builds, Upgrades on all makes of desktop. Hardware and Software troubleshooting. OS repair, re-installation and resolving software errors. The cleansing of infected machines (virus, malware, spyware and ad-aware, recovering lost data and creating system recovery discs. Backup customer data to PCFA servers and HDD destruction. Replacing laptop and desktop components.

Budget Insurance, Coventry

Short Term Contract A multisite PC roll out for Budget Group Limited. Completing full system audits collating network, hardware and software information. Information varied from user to user requiring attention to detail. Floor walk post roll out to troubleshoot any network or software issues. Such as missing software links, network drives mapped incorrectly, login and access issues.

De Montfort University, Leicester

Short Term ContractWorking for Masterpoint Engineering to help with the influx of new students into the university and there prospective network issues within the student accommodation.Resolving various network issues via an appointment system. Troubleshooting switch and patch panel problems, replacing cables and broken wall sockets, PC hardware faults, Mac, Windows and Linux operating system network settings. All round network troubleshooting.

Certificate In Computing & Mathematics, Bsc Hons In Computers And Computing

Vandalism in Cyberspace (Anti-Virus) Mathematics Object Oriented Programming (Java) Relational Database (DBMS, SQL) Team Working.

Ptlls, City And Guilds (Pass)

Preparing to Teach in the Lifelong Learning Sector.

Nvq Level 2 & 3 Computing And Networking (Distinction)

Education record

English, Maths, Science, Humanities, Music and Drama

System, Networking, And Lan/Wan Management/Manager, Pass

Activities and Societies: network security, planning, setup, troubleshooting. LAN, WAN, DHCP, DNS, IP/TCP, Cisco IOS.Networking Essentials