Jonathan Pfeffer Email & Phone Number

Chicago, Illinois, United States

- Oversee technical execution of 200+ remote events annually, often 15 concurrently (100 events in 100 days), enabling a non-technical salesforce to annually close a significant % of $500B in RV sales via field sales activities (remote RV shows).- Direct logistics of varied technical environments with limited on-site resources to ensure event success, including equipment quality, shipping, tracking and delivery, set-up/break-down, and mobile/wire-line connectivity; while maintaining a… Show more - Oversee technical execution of 200+ remote events annually, often 15 concurrently (100 events in 100 days), enabling a non-technical salesforce to annually close a significant % of $500B in RV sales via field sales activities (remote RV shows).- Direct logistics of varied technical environments with limited on-site resources to ensure event success, including equipment quality, shipping, tracking and delivery, set-up/break-down, and mobile/wire-line connectivity; while maintaining a consistent and reliable user experience in infrastructure challenged, off-site locations (parking lots, fields, convention centers etc).- Manage/maintain $3M+ of hardware, 100+ workstations and equipment, tracking, logistics and storage in 3,000 sq foot remote location with consistent eye toward budget and bottom line.- Serve as one of organizations operational experts, assisting with navigating complex, technical challenges and real-world implementation solutions to ensure usage and adoption across a varied employee population.- Instruct and facilitate non-technical users to navigate an entirely tech-enabled sales process and handle complicated problems in a high-stress, deadline-focused environment to avoid system failure and ensure sales success.- Directly manage 2 direct reports, and 2-7 seasonal employees in on-site and remote locations. Show less

- Key player on small IT team in rapidly expanding company, responsible for layer 1-7, including voice, data and user set up from domain management, phone system implementation and management, data center set-up, system administration, POS deployment, active directory and mail administration.

- IT/Computer - Independent Contractor - Computer and network installations for a national chain of Recreational Vehicle dealerships including the upgrade and deployment of equipment, software and hardware integration, data migration and normalization, and training at both new and existing facilities.- Bar/Nightclub/Restaurant Consulting - Assistance with operational issues: work-flow and procedural systems, space planning, and design, POS system architecture and setup, market strategy… Show more - IT/Computer - Independent Contractor - Computer and network installations for a national chain of Recreational Vehicle dealerships including the upgrade and deployment of equipment, software and hardware integration, data migration and normalization, and training at both new and existing facilities.- Bar/Nightclub/Restaurant Consulting - Assistance with operational issues: work-flow and procedural systems, space planning, and design, POS system architecture and setup, market strategy, cost controls, and staff training in small to mid-size businesses. Show less

Chicago, Illinois, United States

- 4,000 sq. ft. exclusive, bottle service lounge with a small staff and a relatively small core customer base.- Challenge to grow base without compromising integrity, while improving customer service and strengthening customer relations.- Responsibilities including staffing/scheduling, marketing, promotions, developing and enforcing procedures and policies, quality control, customer service, programming, cost control and loss prevention and event production.

- 20,000 sq. ft. high-concept, high volume nightclub.- Challenges were to personalize the management/staff/customer relationships in a large-venue environment while remaining mindful of economies of scale and customer experience, while also balancing the liabilities and responsibilities of serving alcohol.- Pre-opening responsibilities including hiring and training, menu design, pricing and product mix, development and implementation of operational procedures including cash/credit… Show more - 20,000 sq. ft. high-concept, high volume nightclub.- Challenges were to personalize the management/staff/customer relationships in a large-venue environment while remaining mindful of economies of scale and customer experience, while also balancing the liabilities and responsibilities of serving alcohol.- Pre-opening responsibilities including hiring and training, menu design, pricing and product mix, development and implementation of operational procedures including cash/credit handling, server/bartender/cashier checkout, procedures for daily and weekly reconciliation and payroll.Day-to-day responsibilities including management of 80-100 employees, independent contractors and vendors, staff scheduling, expectations and motivation, hiring and firing, inventory and ordering, cost control, loss prevention, private events, cash management, banking, payables and receivables and taxes. Show less

Chicago, Illinois, United States

- Incubator for early-stage technology companies, including a complete business development infrastructure, strategy, consultative services, access to venture funding and a professional, secure, connected office facility.- Responsible for all aspects of business operations including locating temporary and permanent office space, supervising design and construction of 10,000 sq. ft. downtown facility, specifying and sourcing all fixtures, furniture, equipment, establishing and cultivating… Show more - Incubator for early-stage technology companies, including a complete business development infrastructure, strategy, consultative services, access to venture funding and a professional, secure, connected office facility.- Responsible for all aspects of business operations including locating temporary and permanent office space, supervising design and construction of 10,000 sq. ft. downtown facility, specifying and sourcing all fixtures, furniture, equipment, establishing and cultivating strategic relationships with preferred vendors, suppliers, and agents and managing the allocation, scheduling and billing of shared resources (common staff, common facilities, utilities, etc.). Show less