Jon Phillips Email & Phone Number

Mar-2020As a highly self-motivated & determined individual, I have progressed within Sitel from a standard call centre agent to my current role of Knowledgebase Manager and Data Analyst.Confident when communicating and able to influence the way people think / approach situations by being approachable and building and maintaining relationships with colleagues of all skill sets.I organise my time well, prioritise and delegate when needed to ensure tasks are completed in a timely manner.Methodical and analytically minded, I like to weigh up the pros and cons before making big decisions. I’m able to spot trends and have a high attention to detail.Being solution orientated, I enjoy solving problems and looking for ways to continuously improve.I enjoy learning new skills and getting feedback because I’m constantly looking to develop and grow as an individual.