Professional with a multidisciplinary profile oriented to results and challenges, with a career developed in Coordination and leadership of quality teams, ensuring the delivery of high-quality products and services. Implementation and consolidation of the Supplier Quality Management Process in solution manufacturing plants in Brazil, Colombia, Argentina, and Chile, showcasing expertise in conducting SWOT analyses to identify risks and implement mitigation measures in diverse cultural and work environments.She acted as a certified SAM auditor, ensuring the qualification of suppliers and managing audits focused on productivity, risk management, performance (delivery and quality), and compliance. Development and improvement of supplier performance KPIs, ensuring product quality and final delivery.With more than 13 years of experience, I have a solid knowledge of quality management, team coordination, and continuous process improvement. I am always focused on excellence and delivering concrete results.Achievements:Customer Satisfaction Leader:• Increase of +45.3 points in the customer response rate in 2022.• Recovery of 91% of non-quality costs in Chile in 2021.• Reduced the average service time for VIP customers from 115 days in 2020 to 26 days in 2022.• Regional Supplier Leader:• Qualification of 200 new suppliers in 2023.• 25% reduction in supplier rejection rate between 2021 and 2022 through training and 8D projects.• Development and implementation of a new offer for Utilities, a 3-year project.• Implement the SAP QM system in Schneider's manufacturing plants in South America, resulting in a productivity gain of 500K USD.