Business Continuity & Resilience

Area of specialisation: Business Continuity, Resilience and Risk ManagementClient-facing role to deliver end-to-end Risk Management, Business Continuity and Resilience for both private and public organisations across various industries including Aviation, Financial Services, Healthcare, Maritime, etc.Extensive experience in consulting, facilitating and delivering parts or whole spectrum of Business Continuity, Resilience and Risk Management for clients ranging from SMEs to whole Industry/Sector against threats to People, Physical and Technology assets.

WUT-Skagen Training Centre- IM Skaugen: Parent company of NORGAS Carriers Pte Ltd- Joint Venture with Wuhan University of Transportation (WUT)- Introduce Organisation Learning (OL e.g. Knowledge Management & Experience Sharing)- Development of 'soft-skill' programme (e.g. Teambuilding, Leadership, Critical Thinking, Active Listening & Effective Communications)- Improve Employer Branding- Increase Retention Rate

Administered first point of contact HR guidance for regional business partners and senior leadership to tackle organizational challenges with team-centric solutions. Managed employee relations and disciplinary actions with tact and diplomacy, including sensitive and respectful terminations and salary negotiation. Oversaw the employee lifecycle including recruitment, interviewing, onboarding and development and ensured practices upheld corporate vision and goals.• Constructed an effective performance appraisal program to ensure open communications, identify areas for continuous improvement with reference to performance metrics.• Initiated multiple change and design enrichment programmes to maintain and encourage engagement between employees and management teams.• Leveraged relationships with executive search firms and recruiting agencies in APAC to create sourcing strategies for proper workforce planning and succession planning.• Developed Mentorship Scheme under partnership with internal stakeholders and delivered 4 mentors after 1 year.• Successfully demonstrated facilitation skills during 5 employee conferences over 2 years to enhance employee engagement with the senior leadership. • Coaching for 2 batches of officers designed for leadership positions.

- Plan, Prepare & Train crew for Counter-Piracy- Liaison with UN Coalition Forces TF151 for GoA transit

- Development of next-generation integrated information analysis & Sense-Making system

- Operational readiness of the Fleet;- Plan, schedule & conduct various training for the crew;- Plan, de-conflict & allocate resources;- Re-organization and Re-structuring of the Fleet- Organisational Development & Organisational Learning

Coached team members on culture and organizational requirements for proactive progress in a highly-structured environment. • Identified current gaps in development needs and designed programs that improved productivity and efficiencies.• Inspired team members to achieve loyalty and commitment to assigned tasks, policies and procedures.• Delivered Leadership Development programme.• Coached and Mentor 14 batches of junior officers over 7 years.

- Maritime Security in the Straits of Singapore- Force Training Commander- Belbin & Tuckman models

- Instructor/Trainer- Naval Warfare- Teambuilding & Leadership- Transformational Leadership, Belbin & Tuckman models

- Part of international coalition force- Rebuilding post-Operations Dessert Storm II- Security in the Persian Gulf against non-state asymmetrical threats