Jonathan Poole Email & Phone Number

Remote

Canada - Remote

Consulting on customers development and adoption of public/private cloud presence. Liaison for technical challenges and other obstacles. Primary focus AWS and CI-CD Pipeline

Remote

Kitchener, Canada Area

• Worked with 11 DevOps employees and numerous products to provide support to automation pipeline. Managed entire pipeline, including infrastructure and machines, while utilizing Terraform and Ansible.• Maintained library and patches, replaced and fixed issues, and continually monitored data.• Demonstrated ability to bridge gap between technical processes and terminology for non-technical customers and contacts.• Led AWS adaptation, including migration, greenfield, and brownfield Infrastructure as Code (IaC), which were deployed across multiple AWS regions and availability zones, and completed automated CI-CD pipelines.• Overcame barriers relating to ‘red tape’ and auditing that slowed processes and created bottlenecks to delivering work quickly and efficiently.• Worked around roadblocks relating to technology that software could not work in harmony, timelines, short-staffed, and no requirements.• Improved planning and equipping to handle priorities and timelines.• Collaborated with other departments, such as security, to help them understand the nature of the business.• Protected data through scrubbing before handing it to another member and determining which data should be shared.• Acted in a mentoring and teaching capacity, monitoring staff performance.• Adopted a cross-training culture to ensure proper coverage relating to absences by rotating verticals.• Developed, deployed, and maintained terraform code for various products that are incubated for Kubernetes adoption development.• Maintained numerous configuration management installs with Ansible and Chef and provided 24x7 support.• Provided Bitbucket/JFrog Artifactory 24x7 support of external applications across multiple verticals. • Measured and increased CI/CD maturity across multiple verticals and products. • Compiled all products and made a matrix, created a heatmap with the goal to increase from specific periods.

Waterloo, Ontario Canada

• Maintained multiple AWS accounts in performance, staging, and production manors. Moved data to the cloud and organized to make sense from an enterprise perspective.• Built IaC with CloudFormation, Chef, Ansible, Test Kitchen, Vagrant, Packer, and Ruby/Bash (AWS-CLI scripts).• Performed continuous integration and deployment pipelines using Test Kitchen, VRA/VRO, Jenkins, and SparkleFormation.• Wrote tests before completing infrastructure. Built a product that was cloud-native and worked with sales to build on-promise. • Used Test Kitchen to test work and improve successful deployment, in some cases by ten-fold.• Monitored infrastructure with AWS CloudWatch, Site24x7, and PagerDuty. Collected metrics to determine issues, monitored errors rate and escalation thresholds, and filtered legitimate issues vs. non-essential tasks.• Implemented ELK/EFK Stack for log aggregation and built solutions that span another machine to balance load and expand from a couple of machines to numerous at peak times.• Implemented Graphite, Grafana, and Prometheus PoC for metric and alert management.• Managed and maintained Hortonworks HDP cluster on Ec2 (Kafka, Storm, Zookeeper, Region, Phoenix, HBase).

Kitchener, Canada Area

• Maintained multiple AWS accounts-built infrastructure using code from CloudFormation, Chef, Test Kitchen, Vagrant, Packer, and Ruby/Bash (AWS-CLI scripts).• Completed first-time build of a whole stack while using multiple AWS technologies, including front-ends, back-ends, and tying metrics into all parts and into Slack.• Built a chatbot to deploy code, enabling team autonomy.• Built end-user agent pre-packaged OVA for import. Built onboarding install and custom system based on Linux.• Built end-user agent install script with Bash. Leveraged ingenious method to provide keys that identified users.• Managed code pipeline from commit to deployment using ‘DevOps Kung-fu’ workflow. • Performed continuous integration and deployment utilized with Test Kitchen, Bamboo, Jenkins, and Capistrano.• Monitored infrastructure with AWS CloudWatch, Pingdom, and PagerDuty.