Jonathan Pop Email & Phone Number

Brisbane, Qld, Au

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Continued to maintain my regular duties as a Client Account Manager (see below)· Conducted team training sessions to educate on products and marketing strategies.· Increased company profitability through customer relationship development, community involvement and marketing campaigns.· Accomplished multiple tasks within established timeframes.· Cross-trained existing team to maximise agility and performance.· Maximised performance by monitoring activities and mentoring team members.· Evaluated individuals strengths & weaknesses, mentoring in upskilling areas of weakness

Fortitude Valley

Brisbane, Queensland, Australia

Responsibilities & Duties:- Daily activities included business and consumer technical repairs, (physical or software) advice and/orknowledge.- Consulted business customers on products/services to provide solutions for their business needs relating to telecommunications.- Provided customers with technical product information.- Opening and closing the store.- Provided resolutions to customer complaints in a professional manner.- Trained new staff members.- Responsible for store product inventory.

Brisbane, Queensland, Australia

Responsibilities & Duties:- Consulted business customers on Telstra products and services in order to achieve individual and store sales KPIs & targets.- As a Google Representative, I was a specialist in Google products to provide customers with consultation and service to fulfil their needs. As Well as achieving individual sales KPIs set by Google.

Responsibilities & Duties:- Consulted consumer customers on Telstra products and services in order to achieve individual and store sales KPIs & targets.

Diploma, Business

Acquired Skill Set - Team Management - Risk Analysis - Business Development Planning - Project Management Models - Interpersonal.

Education record