Building a high performing, culturally and geographically diverse team that brings many perspectives and around the clock global support for 6 brands in 18 languages with more than 100 country-level websites.Driving a global consumer eCommerce strategy with 31 stores selling software and services in 235 countries, with physical distribution in 45 countries in local language and currency.Delivering steady organic search traffic through Search Engine Optimized (SEO) site structure and content.Optimizing user experience and conversion through user-centered design with insights from analytics, multi-variate testing for new designs.

Lead the evolution of B2B eCommerce that combined web portals, EDI and XML messaging platforms, and Salesforce.com to transact over 11B in revenue annually. - Lead development of overall business strategy and architecture.- Delivered platform improvements focused on enhancing customer experience while driving operational efficiency for internal teams.

Lead technical team delivering platform support and on-going enhancements for two high volume eCommerce sites with combined sales of over $45 MM. • Delivered and maintained compliance to Payment Card Industry (PCI) standards for Retail and wholesale eCommerce sites.• Delivered multiple experience improvements that resulted in incremental increases in sales conversion rates.• Lead selection and implementation of technology to create dynamic web 2.0 site elements.• Lead process improvements for Application Development and QA teams that resulted in greater application stability, improved response times, and faster time to market for functional enhancements.

• Lead monthly IT Governance meetings and implemented improvements to governance including processes for project approval and prioritization, and post-project value delivery assessments. • Worked with senior staff to build multi-channel capital investment plan in-line with strategic business priorities• Managed delivery of approved capital investment project portfolio.• Established methodology for managing full project lifecycle including project requests project approval, budget management, scheduling, risk management, and post project reviews.

IT owner for global operations of external-facing Marketing web sites including full technology stack from server clusters to content management and delivery systems.• Managed delivery of Marketing applications including 450 content contributors in 14 languages, and 48 countries.• Managed content deployment systems including editorial process that drives automated translation of marketing copy to 9 languages.• Lead development team changed with operations and ongoing enhancementof CMS applications and systems based on Interwoven Teamsite.• Delivered redesign of public web presence in 9 weeks including: regeneration of +10k static web pages, 5 Java application, in 14 languages, and 48 countries.• Delivered Lead Management systems to global sales community for real-time capture and distribution of actionable leads from online marketing programs.

• Delivered to a global user base, custom applications and implementation of packaged software which made use of Web Services, J2EE, HTML, XML, XSL, Single Sign On (SSO), XML-RPC, RSS• Moderated negotiation of features and priorities to ensure alignment with business strategies in the creation of long-range program roadmaps and short-range release schedules with the objective of supporting business needs and technical requirements.• Negotiated contracts and agreements with domestic and offshore software vendors and development contractors. These negotiations resulted in up to 50% reduction in costs.• Led internal and external resources in cross-functional and geographically diverse project teams.• Enabled consolidation of business operations that saved the company over $5 M in a 12 month period.• Managed eBusiness compliance and represented team in internal and external ISO 9001 and Sarbanes-Oxley audits.

Responsible for development of Enterprise Application Interfaces (EAI), between SAP and i2 Supply Chain Planner, i2 Demand Planner, i2 Demand Fulfillment and reporting data warehouse including related transformation and transport utilities.Primary liaison between multiple functional organizations including various levels of executive management, and traditional IT organizations to deliver feature-rich applications that met maintainability, usability, performance, availability and security requirements.