Jonathan Putnam

Jonathan Putnam Email and Phone Number

L and D Knowledge Content Manager @ Charter Communications
Charlotte, NC, US
Jonathan Putnam's Location
Charlotte, North Carolina, United States, United States
Jonathan Putnam's Contact Details

Jonathan Putnam work email

Jonathan Putnam personal email

n/a
About Jonathan Putnam

10 years experience in customer service, 7 years supervisory, 7 years training, and 5 years training curriculum development. Adept at HTML and technical writing.

Jonathan Putnam's Current Company Details
Charter Communications

Charter Communications

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L and D Knowledge Content Manager
Charlotte, NC, US
Website:
charter.com
Employees:
33307
Jonathan Putnam Work Experience Details
  • Charter Communications
    L And D Knowledge Content Manager
    Charter Communications
    Charlotte, Nc, Us
    View
  • Charter Communications
    L&D Knowledge Content Manager
    Charter Communications Oct 2021 - Present
    Charlotte, North Carolina, United States
    Management of knowledge base reference content used by Charter Communications call center staff for the Spectrum Mobile product offering.Leads a team of skilled technical writers who ensure the information needed is accurate, available, and tailored to our audience.
    View
  • Charter Communications
    L&D Content Quality Specialist
    Charter Communications Jan 2020 - Oct 2021
    Charlotte, North Carolina, United States
    View
  • Charter Communications
    Km Content Writer
    Charter Communications Mar 2018 - Jan 2020
    Charlotte, North Carolina Area
    Writing training materials for use in call centers throughout the country.
    View
  • Charter Communications
    Trainer Ii
    Charter Communications May 2012 - Mar 2018
    Billings, Montana, United States
    Training of new hire representatives in a call center environment to support customers in explaining their bill, troubleshooting their cable services, and make changes to their accounts.
    View
  • Charter Communications
    Commercial Tech Support
    Charter Communications Jan 2011 - May 2012
    Billings, Montana, United States
    Cablevision operating as Optimum West
    View
  • Charter Communications
    Residential Tech Support
    Charter Communications Nov 2008 - Jan 2011
    Billings, Montana, United States
    Bresnan Communications
    View

Jonathan Putnam Skills

Telecommunications Troubleshooting Team Leadership Customer Service Training Broadband Contact Centers

Jonathan Putnam Education Details

Frequently Asked Questions about Jonathan Putnam

What company does Jonathan Putnam work for?

Jonathan Putnam works for Charter Communications

What is Jonathan Putnam's role at the current company?

Jonathan Putnam's current role is L and D Knowledge Content Manager.

What is Jonathan Putnam's email address?

Jonathan Putnam's email address is jo****@****ter.com

What schools did Jonathan Putnam attend?

Jonathan Putnam attended Western Governors University, Art Institute Of Colorado.

What skills is Jonathan Putnam known for?

Jonathan Putnam has skills like Telecommunications, Troubleshooting, Team Leadership, Customer Service, Training, Broadband, Contact Centers.

Who are Jonathan Putnam's colleagues?

Jonathan Putnam's colleagues are Luquarn Moses, Bradley Griffith, Carlos Lopes, Elijah Joseph Iv, Sahithi M, Donald Crespy, Arturo Criel.

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