Jonathan Quezada, A.C.E
AeroLeads people directory · profile

Jonathan Quezada, A.C.E Email & Phone Number

Staff Customer Service Representative at The Port Authority of New York & New Jersey
Location: Jamaica, New York, United States 5 work roles 2 schools
LinkedIn matched
✓ Verified July 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
The Port Authority of New York & New Jersey
Role
Staff Customer Service Representative
Location
Jamaica, New York, United States
Company size
4296 employees

Who is Jonathan Quezada, A.C.E? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Jonathan Quezada, A.C.E is listed as Staff Customer Service Representative at The Port Authority of New York & New Jersey, a with 4296 employees, based in Jamaica, New York, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Quezada, A.C.E.

Jonathan Quezada, A.C.E previously worked as Aviation Commercial Properties and Safety & Regulatory Compliance Intern at The Port Authority Of New York & New Jersey and Sales Associate at Regal. Jonathan Quezada, A.C.E holds Bachelor'S Degree, Aeronautical Sciences from Vaughn College Of Aeronautics And Technology.

Company email context

Email format at The Port Authority of New York & New Jersey

This section adds company-level context without repeating Jonathan Quezada, A.C.E's masked contact details.

The Port Authority of New York & New Jersey

Review company-level records connected to Jonathan Quezada, A.C.E before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Jonathan Quezada, A.C.E

I am currently on the Service delivery team for The Port Authority of New York & New Jersey at LaGuardia Airport. Delivering world-class customer experiences at all touch points of passenger interactions at the airport by monitoring and inspecting a seamless end to end journey. In the future, I would like to become a airline pilot and fly all over the globe, working with foreign countries and cultures as well as continuing travel and education in different parts of the world.

Current workplace

Jonathan Quezada, A.C.E's current company

Company context helps verify the profile and gives searchers a useful next step.

The Port Authority of New York & New Jersey
The Port Authority Of New York & New Jersey
Staff Customer Service Representative
united states
Website
jointheportauthority.com
Employees
4296
AeroLeads page
Company profile
View company profile Email format
5 roles

Jonathan Quezada, A.C.E work experience

A career timeline built from the work history available for this profile.

Staff Customer Service Representative

Current
The Port Authority Of New York & New Jersey

Queens, New York, United States

· Guide and support the airport’s focus on customer experience and delivery of quality service.· Monitor all facets of airport operations, service quality, and customer engagement through audits/inspections at all customer touchpoints (terminals, welcome centers, frontages, ground transportation areas, buses, and AirTrain) to ensure positive customer engagement and ongoing evaluation of the customer experience.· Communicate real-time issues and information to the Airport Operations Center for a coordinated response across relevant airport stakeholders.· Prepare summaries of key metrics, inspection data, and customer feedback to the Assistant Manager, and key staff in Landside Operations, the Airport Operations Center, and the Customer Experience organization.· Identify and track follow-up actions to mitigate or rectify issues observed in the field.· Provide project management support for the implementation of CX projects and initiatives across all customer touchpoints, including the ASQ plan.· Provide real-time operations support for critical operations and customer experience needs as they arise.· Conduct regular inspections of signage, wayfinding, and ADA / Title VI compliance throughout all airport terminals to ensure compliance with applicable standards and regulations.

Jul 2023 - Present

Aviation Commercial Properties And Safety & Regulatory Compliance Intern

The Port Authority Of New York & New Jersey

United States

Aviation Commercial Properties and Safety & Regulatory Compliance Intern:The Aviation Commercial Unit is responsible for managing a portfolio of transactions and revenue strategies across five airports and focuses on projects ranging from terminal redevelopment to cargo operations, ground transportation, concessions, and rental car operations. -Hosted internal feedback sessions with Airport teams to better understand ground transportation data needs- Developed a series of dashboards and visualizations of data for future policy development- Supported improvement initiatives. The Safety & Regulatory Compliance Unit works with several regulatory stakeholders ranging from the FAA to the Terminal Operators to ensure compliance of standards, proper certification, and that airport operations are created and adhered to within proper standards. - Attended meetings with project staff- Assisted and observed safety inspections- Worked on airport the compliance and creation safety standards.

Jun 2022 - Dec 2022

Sales Associate

Regal

Queens, New York, United States

- Provided customer service and help guests to settle any concerns- Cleaned and organized cinemas to maintain a clean and safe environment- Managed my own register and sales, up sells and suggestive sells- Monitored environment to ensure safety of all guests

Nov 2019 - Jan 2022

Port Authority Aviation Department Intern

The Port Authority Of New York & New Jersey

New York City Metropolitan Area

Port Authority Aviation Department Intern:- Oversaw the day-to-day operations, maintenance and customer experience of all of the Port Authority Airports- Experienced the complexity of the Customer Experience and JFK Air Train units- Focused on facility operations, maintenance, and human resources- Interacted with the airport facilities, Port Authority Staff, and training contractors- Provided support for overall project management efforts- Coordinated with project leads to ensure projects are on schedule- Creation of documents and presentations for meeting with internal and externalstakeholders- Tracking of ridership and maintaining financial spreadsheets- Analyzed and interpreted statistical information on initiatives that are beingimplemented airport systems worldwide.

Jun 2021 - Aug 2021

Lga General Manager Assistant

The Port Authority Of New York & New Jersey

New York City Metropolitan Area

- Experienced the day-to-day management of an airport- Worked on program content and assigned projects- Coordinated with project leads to ensure projects are in schedule- Created documents and presentations for meetings with internal and externalstakeholders- Tracked and maintained financial spreadsheets- Analyzed and interpretated of statistical information on initiatives that are beingimplemented airport systems worldwide

Jun 2020 - Aug 2020
Team & coworkers

Colleagues at The Port Authority of New York & New Jersey

Other employees you can reach at jointheportauthority.com. View company contacts for 4296 employees →

FG Frank Gavin Frank Gavin Colleague at The Port Authority Of New York & New JerseyNyack, New York, United States View → GS George Soriano, P.E. George Soriano, P.E. Colleague at The Port Authority Of New York & New JerseyMatawan, New Jersey, United States View → EK Eunah Kang Eunah Kang Colleague at The Port Authority Of New York & New JerseyNew York City Metropolitan Area, United States View → DJ Delon John Delon John Colleague at The Port Authority Of New York & New JerseyNew York City Metropolitan Area, United States View → VP Victoria Puccio, E.I.T Victoria Puccio, E.I.T Colleague at The Port Authority Of New York & New JerseyNew York City Metropolitan Area, United States View → RR Renner Rachel Renner Rachel Colleague at The Port Authority Of New York & New JerseyNew York City Metropolitan Area, United States View → WL Wing Lee Wing Lee Colleague at The Port Authority Of New York & New JerseyNew York, United States View → GO Georgia Oppella Georgia Oppella Colleague at The Port Authority Of New York & New JerseyWeehawken, New Jersey, United States View → BP Brian Parker Brian Parker Colleague at The Port Authority Of New York & New JerseyWest Palm Beach, Florida, United States View → JK John Kontorinis John Kontorinis Colleague at The Port Authority Of New York & New JerseyQueens County, New York, United States View →
2 education records

Jonathan Quezada, A.C.E education

High School Diploma, Airframe Mechanics And Aircraft Maintenance Technology/Technician

Aviation Career And Technical High School

Activities and Societies: JetBlue Partnership Program

FAQ

Frequently asked questions about Jonathan Quezada, A.C.E

Quick answers generated from the profile data available on this page.

What company does Jonathan Quezada, A.C.E work for?

Jonathan Quezada, A.C.E works for The Port Authority of New York & New Jersey.

What is Jonathan Quezada, A.C.E's role at The Port Authority of New York & New Jersey?

Jonathan Quezada, A.C.E is listed as Staff Customer Service Representative at The Port Authority of New York & New Jersey.

Where is Jonathan Quezada, A.C.E based?

Jonathan Quezada, A.C.E is based in Jamaica, New York, United States while working with The Port Authority of New York & New Jersey.

What companies has Jonathan Quezada, A.C.E worked for?

Jonathan Quezada, A.C.E has worked for The Port Authority Of New York & New Jersey and Regal.

Who are Jonathan Quezada, A.C.E's colleagues at The Port Authority of New York & New Jersey?

Jonathan Quezada, A.C.E's colleagues at The Port Authority of New York & New Jersey include Frank Gavin, George Soriano, P.E., Eunah Kang, Delon John, and Victoria Puccio, E.I.T.

How can I contact Jonathan Quezada, A.C.E?

You can use AeroLeads to view verified contact signals for Jonathan Quezada, A.C.E at The Port Authority of New York & New Jersey, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Quezada, A.C.E attend?

Jonathan Quezada, A.C.E holds Bachelor'S Degree, Aeronautical Sciences from Vaughn College Of Aeronautics And Technology.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.