Jon Fuller Email & Phone Number

Lexington, Kentucky, Us

Key Responsibilities:Strategic Leadership: Spearhead the transformation of IT infrastructure by driving projects that transition data center operations to Microsoft Azure, resulting in enhanced scalability, flexibility, and cost efficiency.Team Management: Provide strategic direction and mentorship to a diverse team of 35 IT professionals, fostering a collaborative and high-performing work environment.Budget Oversight: Manage a substantial annual budget of around $4 million, optimizing resource allocation and cost-effectively implementing cutting-edge technologies.Project Management: Successfully lead initiatives focused on modernizing infrastructure, standardizing network equipment, and transitioning from VoIP to Microsoft Teams telephony, aligning technology solutions with organizational objectives.Integration and Collaboration: Facilitate the integration of the support desk team and infrastructure administrators, streamlining communication channels and enhancing cross-functional collaboration.Vendor Relations: Collaborate with technology vendors and partners to negotiate contracts, ensure optimal service delivery, and stay abreast of industry trends and innovations.Risk Management: Implement robust cybersecurity measures and disaster recovery strategies to safeguard critical data and systems, ensuring business continuity.Stakeholder Communication: Effectively communicate complex technical concepts to non-technical stakeholders, fostering understanding and support for IT initiatives.Notable Achievements:Successfully orchestrated the migration of critical operations from on-premises data centers to Microsoft Azure.Led the initiative to standardize network equipment across the organization.Drove the seamless transition from VoIP to Microsoft Teams telephony.Orchestrated the integration of support desk operations with infrastructure administration.

Pasadena, Ca, Us

Act as liaison between business operations and IT at all levels of the organization and serve as the escalation point of contact for all IT issues across the Eastern Time Zone, while managing a remote IT staff of three people.•Oversaw the implementation of SIP technology across 100 offices and 5,000 endpoints, resulting in savings of over $100K per year and a standardized support model•Led initiative to increase efficiency of the escalation path from Tier 1 Service Desk to Tier 2 and Tier 3 resources; reduced misassigned ticket counts by over 50%•Managed three business acquisitions involving 600 new employees, resulting in a fully integrated and supportable IT environment in line with Corporate IT Standards•Oversaw three migrations from on-premise data centers to Azure, shifting capital expenditures to operational and expanding capabilities for cost savings over time

Middletown, Ny, Us

Created the first functioning IT department for the company while migrating support, design and build, and procurement from Managed Service Provider. Planned, budgeted, and presented all IT projects to the executive board.•Managed and oversaw the yearly software and hardware budget of $200K+, while managing IT vendor relations for telecommunications, hardware, and software•Designed and executed two major data migrations from separate file servers to a Distributed File System and to SharePoint increasing cross-office collaboration efficiency by 50%•Devised and completed a migration from physical servers to a Hyper-V clustered environment, consolidating the number of physical servers from five to two and expanding capacity to host more servers•Implemented various Microsoft products, including System Center Configuration Manager 2012 R2, increasing patch compliance by 80%

Middletown, Ny, Us

Involved in design and permitting of landfills in the Midwest and East Regions. Duties include hands-on computer design of landfills, narratives to comply with federal and state regulations, and details and specifications for Permit and Construction sets. Responsible for performing Construction Quality assurance (CQA) for liner and landfill gas system construction.

Involved in design and permitting of landfills in the Midwest and East Regions. Duties include hands-on computer design of landfills, narratives to comply with federal and state regulations, and details and specifications for Permit and Construction sets. Responsible for performing Construction Quality assurance (CQA) for liner and landfill gas system construction.

Experience with AutoCAD Land Desktop Release 2, 3, 2004 - 2009, Civil 3d 2011, Adobe Photoshop CS5, and Corel Draw 11. Responsible for volume calculations and operational grades. Prepared staking plans and construction plans. Prepared presentation drawings for use in Community Meetings. Assisted in the design of landfill gas collection and control plans for landfills in Indiana, Florida, Michigan, and Pennsylvania.

General Engineering

High School