Jonathan Hale Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Austin, Texas, United States

• Lead transformation of Visa's Operations Metrics process from a manual, Excel based process to an automated graphical front end allowing broader delivery of metrics and self service by senior leadership• Own the development and delivery of Operational Metrics to Visa's senior leadership including c-suite and board with 100% accuracy and timeliness• Interface with internal, bank and federal auditors and own the remediation of audit findings related to reporting processes• Manage a… Show more • Lead transformation of Visa's Operations Metrics process from a manual, Excel based process to an automated graphical front end allowing broader delivery of metrics and self service by senior leadership• Own the development and delivery of Operational Metrics to Visa's senior leadership including c-suite and board with 100% accuracy and timeliness• Interface with internal, bank and federal auditors and own the remediation of audit findings related to reporting processes• Manage a team of reporting analysts, providing guidance and mentorship on reporting deliverables •Accountability for ensuring deliverables to business stakeholders are complete, consistent, high quality, on time, and deliver valued outcomes• Defining the right Key Performance Indicators (KPIs) that align to business objectives and providing oversight into the aggregation of data and the reporting of performance metrics across the entire Operations & Infrastructure (O&I) organization• Develop and implement solutions to capture metrics across disparate systems covering the Infrastructure technology stack -- including metrics related to transaction loss and availability, Incident, Program and Change Management, IT Disaster Recovery, Data Center Performance and Program Management, CMDB• Ideating, defining requirements, and translating business requirements to help design systems, applications or process designs within Operations & Infrastructure (O&I) and other business organizations Show less

Westport, Connecticut

• Partnered with internal stakeholders (Analytics, Tech, Investment Engineering) to develop and build a next-generation micro-data warehouse and associated workflows covering the entire data lifecycle from ingestion to exposure / use, resulting in a material impact to Pure Alpha outcomes.• Hired, trained, and led a team of 5 data analysts ensuring accuracy through the Bridgewater Research pipeline from Ingest / ETL to delivery to BW portfolios.• Consistently rated one of the top people… Show more • Partnered with internal stakeholders (Analytics, Tech, Investment Engineering) to develop and build a next-generation micro-data warehouse and associated workflows covering the entire data lifecycle from ingestion to exposure / use, resulting in a material impact to Pure Alpha outcomes.• Hired, trained, and led a team of 5 data analysts ensuring accuracy through the Bridgewater Research pipeline from Ingest / ETL to delivery to BW portfolios.• Consistently rated one of the top people managers within Investment Engine Operations.• Led teamwide improvement work to produce metrics and drive team efficiency, resulting in 2020 savings of more than 1 FTE, a 20% increase in efficiency, and about .5 FTE in 2019.• Initiated and drove large scale culture change within Investment Engine around Signal Operations role and perception within BW, leading to increased engagement, retention, and morale.• Worked with external third-party data partners to ensure data was fit for use and cost-effective for the firm, resulting in significant cost savings as underused vendors were eliminated. Show less

• Collect and present business requirements from client—tailoring message for audience to ensure key technical and business requirements are understood by all stakeholders • Manage and develop project deliverables for completeness and quality ensuring compliance with established project standards • Lead and develop Accenture analysts, providing both expertise and guidance to strengthen the firm

Market Data Business Management• Analyze enterprise market data usage within the bank to remove redundancies and reduce costs, leading to a savings of over $4 Million in 2008• Review and approve internal and external customer usage of market data on Barclays Live; Barclays web based client portal for Research and Analysis• Managed electronic trading platforms (ECN’s) across North America representing in excess of $100 Million annual trading volume for Barclays.• Led… Show more Market Data Business Management• Analyze enterprise market data usage within the bank to remove redundancies and reduce costs, leading to a savings of over $4 Million in 2008• Review and approve internal and external customer usage of market data on Barclays Live; Barclays web based client portal for Research and Analysis• Managed electronic trading platforms (ECN’s) across North America representing in excess of $100 Million annual trading volume for Barclays.• Led cross-functional teams implementing Legal and IT E-commerce transactional platforms to ensure product delivery and activation Show less

• Created and developed a team of Data Specialists and Analysts to provide expert support to both internal and external customers and rolled this resource model out globally• Interface with various internal teams including Product Management, Account Managers and Content Owners to ensure data coverage and support meets customer requirements• Interact with customers on both short term data fixes and longer term strategic partnerships to ensure customers are fully utilizing the depth and… Show more • Created and developed a team of Data Specialists and Analysts to provide expert support to both internal and external customers and rolled this resource model out globally• Interface with various internal teams including Product Management, Account Managers and Content Owners to ensure data coverage and support meets customer requirements• Interact with customers on both short term data fixes and longer term strategic partnerships to ensure customers are fully utilizing the depth and breadth of content provided by Reuters Data Show less

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba, Economics

Activities and Societies: Golden Key National Honor Society, Dean's List

Master Of Business Administration - Mba