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Jonathan Ramirez Email & Phone Number
MES and MOM Analyst
at
Accenture
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
MES and MOM Analyst
Location
San José, San Jose, Costa Rica
Company size
Who is Jonathan Ramirez? Overview
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Quick answer
Jonathan Ramirez is listed as MES and MOM Analyst at Accenture, a company with 636296 employees, based in San José, San Jose, Costa Rica. AeroLeads shows a matched LinkedIn profile for Jonathan Ramirez.
Jonathan Ramirez previously worked as MES/MOM Analyst at Accenture and CSR Technical Support Tier 2 for DocuSign at Sykes Costa Rica. Jonathan Ramirez holds Bachelor'S Degree, Systems Engineering from Universidad Fidélitas.
Company email context
Email format at Accenture
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Accenture
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Profile bio
About Jonathan Ramirez
3+ years of customer service experience.5+ years of technical support experience.Proper judgment within defined procedures to determine appropriate action.Able to determine problems and deliver known solutions with a high level of customer satisfaction.Capacity of solving issues and work under pressure.Excellent organizational skills, a multitask who thrives in a professional context.Fluent in English and Spanish.Fast learner and willing to learn.
Current workplace
Jonathan Ramirez's current company
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Accenture
5 roles
Jonathan Ramirez work experience
A career timeline built from the work history available for this profile.
Mes/Mom Analyst
CurrentProvide functional and or technical support for the resolution of customer problems, incidents, issues, change requests, and tasks from the MES System.Response, resolve or escalate issues reported from the productive system and related teams such as: Citrix, Tibco, DB, JBOSS and so on. Listen and identify the RCA of a case while interacting with the.
Jan 2022 - Present
Csr Technical Support Tier 2 For Docusign
To help users on settings up the DocuSign account settings and higher troubleshoot issues through specified cases.To provide basic customization support to: connect bottoms, branding.Basic connectors understanding and assistance: Dfs, Google, MS, Netsuite, Box etc.To provide help on SSO and organizations creation and management troubleshooting.Basic API.
Nov 2020 - Mar 2022
Senior Customer Support Engineer For Cisco
Listen and identify the root cause of a case while interacting with the customer over telephone, mail and chat.Assist customers in troubleshooting hardware/software related issues on various platforms and provide support regarding cisco propietary systems and software.Familiar with Windows OS and MAC OS.DX 80 personal devices and public devices placed on.
Mar 2019 - Nov 2020
Customer Service Associate
To listen, think and to react from different customer situations and looking for the best solution possible. Doing the extra mile. To provide excellent customer experience at any interaction with the customers through the service offered. To resolve issues for users with good manner and time for guaranteeing first call resolution.
Mar 2018 - Mar 2019
Team & coworkers
Colleagues at Accenture
Other employees you can reach at accenture.com. View company contacts for 636296 employees →
PK
Pradeep Kumar Jayachandar
Colleague at AccentureHyderabad, Telangana, India, India
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DS
Deepu Sarkar
Colleague at AccentureHyderabad, Telangana, India, India
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BS
Balamuralikrishnan S
Colleague at AccentureBengaluru, Karnataka, India, India
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IA
Imam Ali
Colleague at AccentureNoida, Uttar Pradesh, India, India
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RB
Rithika B
Colleague at AccentureTamil Nadu, India, India
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NA
Nauman Ansari
Colleague at AccentureNew Delhi, Delhi, India, India
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NS
Neethi Shetty
Colleague at AccentureBengaluru, Karnataka, India, India
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BD
Bharath Dc
Colleague at AccentureBengaluru, Karnataka, India, India
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AP
Atul Prakash
Colleague at AccentureMumbai, Maharashtra, India, India
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SS
Sreerag S Kumar
Colleague at AccentureThiruvananthapuram Taluk, India, India
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Pradeep Kumar Jayachandar
Colleague at AccentureHyderabad, Telangana, India, India
View →
DS
Deepu Sarkar
Colleague at AccentureHyderabad, Telangana, India, India
View →
BS
Balamuralikrishnan S
Colleague at AccentureBengaluru, Karnataka, India, India
View →
IA
Imam Ali
Colleague at AccentureNoida, Uttar Pradesh, India, India
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RB
Rithika B
Colleague at AccentureTamil Nadu, India, India
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NA
Nauman Ansari
Colleague at AccentureNew Delhi, Delhi, India, India
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NS
Neethi Shetty
Colleague at AccentureBengaluru, Karnataka, India, India
View →
BD
Bharath Dc
Colleague at AccentureBengaluru, Karnataka, India, India
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AP
Atul Prakash
Colleague at AccentureMumbai, Maharashtra, India, India
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SS
Sreerag S Kumar
Colleague at AccentureThiruvananthapuram Taluk, India, India
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4 education records
Jonathan Ramirez education
Bachelor'S Degree, Systems Engineering
Ccna Switching And Routing
Sykes Tech Academy
Service Center Executive
Instituto Nacional De Apredizaje
Tenico Medio Ejecutivo Para Centros De Servicio
Colegio Tecnico Profesion Dos Cercas
FAQ
Frequently asked questions about Jonathan Ramirez
Quick answers generated from the profile data available on this page.
What company does Jonathan Ramirez work for?
Jonathan Ramirez works for Accenture.
What is Jonathan Ramirez's role at Accenture?
Jonathan Ramirez is listed as MES and MOM Analyst at Accenture.
Where is Jonathan Ramirez based?
Jonathan Ramirez is based in San José, San Jose, Costa Rica while working with Accenture.
What companies has Jonathan Ramirez worked for?
Jonathan Ramirez has worked for Accenture and Sykes Costa Rica.
Who are Jonathan Ramirez's colleagues at Accenture?
Jonathan Ramirez's colleagues at Accenture include Pradeep Kumar Jayachandar, Deepu Sarkar, Balamuralikrishnan S, Imam Ali, and Rithika B.
How can I contact Jonathan Ramirez?
You can use AeroLeads to view verified contact signals for Jonathan Ramirez at Accenture, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Ramirez attend?
Jonathan Ramirez holds Bachelor'S Degree, Systems Engineering from Universidad Fidélitas.
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