Jonathan Ramos Email & Phone Number

Greater Toronto Area Metropolitan Area

Toronto, Ontario, Canada

• Provide exceptional customer service by answering tenants’ and administrative staff service requests and ensures quality control for all services provided
• Supervise, train & provide direction to the operator team to achieve increased efficiency and workflow improvements
• Manage the operation budget
• Manage and coordinate projects to meet budgets, schedules and quality of work
• Ensure that all repairs and maintenance work are done according to expectations
• Prepare reports, purchase orders, and initiate purchases following the budget and the company procedures and internal controls

Région De Montréal, Canada

• Lead meetings with tenants & prospects to assess their needs in order to establish planning & deadlines for upcoming projects
• Prepare tenant improvement & up keeping budgets
• Negotiate, mandate & supervise construction contracts - including professionals
• Supervise that all construction activities are processing in compliance with the terms of the lease for office buildings, retail, industrial
• Build & follow-up in house documents including (checklist, budget, schedules, PO's, etc)
• Ensure tight management of expenses, extras, change orders & timeline

Région De Montréal, Canada

• Ensure maintenance, security & operations for governmental Class A properties
• Grant mechanical maintenance, cleaning, elevators, landscaping, snow, security & patrol in compliance to governmental transparency procedures
• Establish maintenance program for over 3000 equipments (Correctional Center)
• Receive, manage & follow up service calls via computerized system
• Mandate external contractors in controlled environments (Correctional centers, Court of Justice, Provincial Police Station, etc.)
• Manage union employees through all assigned properties

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Mechanical Engineering Technology, Systems Engineering