Jonathan Ramos Email & Phone Number

Greater Toronto Area Metropolitan Area

Toronto, Ontario, Canada

▪Provide exceptional customer service by answering tenants’ and administrative staff service requests and ensures quality control for all services provided▪ Supervise, train & provide direction to the operator team to achieve increased efficiency and workflow improvements ▪ Manage the operation budget▪ Manage and coordinate projects to meet budgets, schedules and quality of work▪ Ensure that all repairs and maintenance work are done according to expectations▪ Prepare reports, purchase orders, and initiate purchases following the budget and the company procedures and internal controls ▪ Negotiate and implement maintenance contracts and their daily execution▪ Oversee the operation of the Building Automation Systems (including Metasys, etc.)▪ Oversee and ensure efficient operation and maintenance of the building’s electromechanical, air conditioning, ventilation and heating systems. ▪ Oversee hygiene-related matters, including on-site visits and careful follow-up with tenants, to maintain and raise awareness about hygiene standards▪ Maintain daily communications with the building's administration staff▪ Manage environmental programs, the LEED and BOMA certification programs, as well as events involving tenants and clients▪ Perform preventive maintenance inspections and reviews all daily logs prepared by operational staff▪ Ensure that all buildings comply with any applicable rules, regulations and laws

Région De Montréal, Canada

▪Lead meetings with tenants & prospects to assess their needs in order to establish planning & deadlines for upcoming projects ▪Prepare tenant improvement & up keeping budgets ▪Negotiate, mandate & supervise construction contracts - including professionals ▪Supervise that all construction activities are processing in compliance with the terms of the lease for office buildings, retail, industrial ▪Build & follow-up in house documents including (checklist, budget, schedules, PO's, etc) ▪Ensure tight management of expenses, extras, change orders & timeline ▪Continuously reporting to ownership the advancement of projects & cost ▪Manage in-house Maintenance company & employees ▪Establish & monitor maintenance programs for entire portfolio - HVAC, Boilers, Chillers, Cooling towers, roofs, etc

Région De Montréal, Canada

▪Ensure maintenance, security & operations for governmental Class A properties ▪Grant mechanical maintenance, cleaning, elevators, landscaping, snow, security & patrol in compliance to governmental transparency procedures ▪Establish maintenance program for over 3000 equipments (Correctional Center) ▪Receive, manage & follow up service calls via computerized system ▪Mandate external contractors in controlled environments (Correctional centers, Court of Justice, Provincial Police Station, etc.) ▪Manage union employees through all assigned properties ▪Optimization of mechanical systems & energy saving programs ▪Ensure strict air quality & thermal comfort for users ▪Annual evaluation for yearly budgets

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Mechanical Engineering Technology, Systems Engineering