As a Process Lead at Amazon, I perform daily functions such as program scheduling and planning, monitoring and status reporting against planned deliverables, benefits and milestones, resource and program tracking for projects in the e-commerce/AI domain. I have a total 10 years of collective experience where I led data annotation and quality assurance projects across global locales within Amazon. My core competencies include communication, problem-solving, and interpersonal skills, which enable me to collaborate effectively with cross-functional teams, stakeholders, and clients. I am versatile, analytical, and logical in my decision-making, and I have a passion for learning and innovation. My field of expertise is ML operations, where I apply my knowledge to optimize the performance, quality, and scalability of ML data programs and projects. My mission is to drive process improvement and operational excellence with ML solutions that deliver value and impact for Amazon and its customers.