Salesforce:-I was hired onto Dentsmart when Salesforce was roughly deployed and unmanaged, and I assumed ownership of it's maintenance, development, and implementation.-Prior sales experience provided the insight when overhauling Objects, Record Types, and Page layouts to create the ideal conditions for Dentsmart users. -By working closely with the company owners and understanding the functionality within Salesforce, I contributed to the development and metrics that managers would use to track sales and marketing efforts.- Caught major lapses in security and permissions within Salesforce, and rebuilt the system that is approved and used today.- Proactive engagement with sales members led me to present and configure geo-targeting software Geopointe, providing invaluable resources to sales members on the street, as well as providing a high level strategic tool to franchise owners.Office 365:-Assisted in the company wide migration, standardization, and training from GoDaddy to Outlook.-Assisted in configuring and implementing Teams for 100+ users as a business tool for operations, project work, and as a resource library.-Responsible for Onboarding and offboarding user access-Creation and maintenance of automations and workflows

• 1 of 8 members promoted from sales pool to manage national customer’s sales cycle • Inclination to eliminate non-productive tasks lead to multiple project opportunities with VP of Sales/Sales Operations• Key regional accounts experienced 30-50% sales growth due to initiative-taking, multi-pronged sales strategy • Consulted and presented solutions to accounts across marketing, purchasing/finance, and sale departments, contributing to long lasting streamlined business relationships

Took on additional responsibilities for an open territory in Western Canada where I made decisions around territory analysis, bid pricing, and new account prospectingReached 114% to goal of quarterly initiatives through proactive and self-motivated practicesThrough relationship building I converted a 100k project to HON from competitors, and up sold product, bringing the servicing dealer to 35% to financial goal in one quarterRegularly selected to take on additional responsibilities including a leadership role for group initiativesWas 1 of 10 mentors chosen out of 45 candidates to coach and prepare mentee for presentations, duties, and acclimation to job role

Point of sale training responsible for branch standing of Silver; signifying our place in the top 20% nationally Received specialized training in customer service and rapport building at Chase Towers, leading to sales opportunities

I applied to Pi Sigma Epsilon during recruitment in the fall of 2012. I was accepted as a prospective member, and within one semester was elected president of my pledge class, and later elected onto the executive board position I currently hold, Vice President of Sponsorship.While in my position, I:Brought sponsorship to 200% of targeted profits within my termReconstructed position and raised more money in my executive position than previous two Sponsorship leadersAwarded Outstanding Executive by President of Delta Omega chapter in Spring 2012 and twice in Fall 2013 for exceeding goals and expectationsPersonally contributed 10% of total COG points out of a 70 person effort leading to national standing of 10th place out of 54 for the year

Initiated new advertising strategies leading to surge in customer attendanceBrought customer service from 65% to 100% during scheduled shiftsBuilt & developed good-standing relations & loyalty among customersMaintain a calm demeanor during periods of high volume or customer complaintsExercised position of authority and time-management to implement efficient changes in workplace