Jonathan Risley Email & Phone Number

Arlington Heights, Il.

Manage user accounts and profiles for computer, alarm, voicemail and phone systems.Troubleshoot reported problems and documents diagnostic steps for issues related to computers, periphery equipment, alarm, and phone systems. Conducts research to find solutions and implements the most appropriate solution.Follows-up with internal customers to ensure that technical needs have been met. Implement software and hardware releases, bug fixes and/or operational improvements as directed by Headquarters staff. Re-images, cleans, and maintains computers. Makes repair or hardware replacement recommendations to the Director.Perform server backup in accordance with enterprise backup policy and maintain application and curriculum software as directed by Headquarters staff.Collaborate with Headquarters' IT Operations, Network Team, and/or third party service/warranty provider to restore services and correct core problems.Assist Headquarters IT staff with enterprise wide project planning and implementations as needed.Provide technical/network support on the distribution of curriculum software images. Provides user training and assistance.Perform safety and security and other technical duties as assigned (e.g. Security Systems, Disaster Recovery planning, etc.) Supervise student workers or Federal Work Study employees performing similar work.

Www.Blogtalkradio.Com/Alifeofthoughts

Along with my Co-Host we have a weekly live show on blogtalkradio.com/alifeofthoughts where talk about anything and everything. We will not sugar coat anything, and we most definitely are not Politically Correct. We discuss current events of all kinds, and look forward to what our callers will throw at us every week. You can catch us every Sunday night at 8:30 p.m. until 10:30p.m. Hope to see you there. (There is a chat window option, so please log in so we know who's there, and you can call in at (718) 766-4923)

Illinois

I started Alifofthoughts.com as an outlet for my thoughts and opinions about a variety subjects. It has now grown into including a weekly podcast with my co-host and business partner Ira Potter. We hope to develop this into a brand that will become known for having an independent outlook on a variety of subjects that effect our everyday lives. While it seems that Politics permeate the majority of what we cover right now, we hope that the politics will someday not be the major events of our days. But for now, it is, so that is what we talk about. Our goal is to be, not only different, but approach things from our meager beginnings which should relate more to the majority of our listeners and readers.We are now broadcasting live at blogtalkradio.com/alifeofthoughts every Sunday night at 8:30 p.m. Please stop by and check us out. You can call in live with your questions and comments about that nights subjects, or you can change the subject entirely and try to catch us off guard.

48 States

Drove for several companies mostly as an owner operator.

Elgin, Il.

Took care of a small client base, that consisted of 5 clients at the lowest and as many as 150 at my peak. Finally decided to pursue other ventures. Performed everything from desktop support to network design and implementation.

Chicago, Il

Managed the Client services of the IT Department for all employees of the Company. Supervised 20 contractors at our main office, and was in constant contact with supervisors in all 20 worldwide offices.

Tinley Park, Il

Was onsite Project Manager for a client in Skokie, also handled the more difficult cases that others could not figure out. Would also, design and setup networks and software packages for new clients.

Chicago, Il And Surrounding Area

Did field support for all of Entex's client's. Was responsible for making sure that all service tickets were closed no later than the end of each week. Most were due on a daily basis, but some of the more difficult cases could take an extra couple of days. I over saw many upgrade and moving projects, and could manage up to 50 employee's and any given time.

Associate’S Degree, Computer Systems Networking And Telecommunications, 3.5

Studying Computer Networking and Computer systems.

Certification, Radio And Television Broadcasting Technology/Technician

Business Administration, Management And Operations

Journalism