Jonathan Roden Email & Phone Number

Bristol - Cribbs Causeway

My responsibilities include: Deliver Monthly GP Targets, Customer Satisfaction Standards, Stock, Theft & Loss Management, Managing Operational Standards, Promote Brand Awareness, Increasing LFL Performance of P&L, Staff Recruitment, Training & Development, Motivate and inspire Deputy Manager's and Sales Assistants respectively, reviewing and coaching underperformance where and when necessary. Build a high-performance sales team through motivation, inspiration, reward, coaching and development.

Devon, South West, Bristol, Cotswolds, Warwickshire,

My responsibilities included: Driving Monthly Revenue Targets in excess of £230 000, Drive LFL P&L Performance on previous, Implement Monthly Sales Strategies & Marketing Campaigns, Liaise with Area Managers, Area Sales Managers, General Site Managers, Site Sales Managers and Sales Staff daily to discuss and drive performance, Manage Sales Process and Compliance, Conduct Performance Reviews of Management & Staff, Source new business, Manage existing customer base service levels, Oversee Operational Standards across the region. Conduct 3-5 day Sales Training Academies for CGM's, SM's, Operational Staff and Sales Staff, Involved in re-writing company Sales Training Manual and Daily Activity Summary, Motivate and inspire staff toward becoming high-performance teams within the business. Consistently hit monthly KPI Budgets, averaging between 105% and 114%

South West Region (13 Sites) & Uk South Division (51 Sites)

My responsibilities included: Driving Monthly Revenue Targets across 13 to 51 sites across the UK, Drive LFL P&L Performance, Implement Monthly Sales Strategies & Marketing Campaigns, Liaise with Cluster Managers, Club General Managers, Sales Managers and Sales and Operational Staff daily to discuss and drive performance, Manage Sales and Operational Process and Compliance, Conduct Performance Reviews of Management & Staff, Source new business, Manage existing customer base service levels, Oversee Operational Standards across the region. Conduct 3-5 day Sales Training Academies for CGM's, SM's, Operational Staff and Sales Staff, Involved in development, testing and launch of Computer-based Lead Management System. Motivate and inspire staff toward becoming high-performance teams within the business. As CGM, consistently performed in the Top 5 Clubs nationally, Top Performing Club – Mar 2013, Apr 2013 & May 2013 in South Coast Region, Club consistently averages 97% Member Satisfaction Survey (MIP), Placed 9th out of 86 clubs nationally – Staff Satisfaction Survey 2012-2013 RBM – Top Performing Region (September & October 2009), DSM – Assist In Development, Launch & Training of Computerised Lead Management System FF Cheltenham: Launched new site - Top Performing Club – South West Region (Joiners & % Sales) – Mar 2006 – Sep 2006, Divisional Champion for UK South – 2nd Quarter 2006, Top General Manager Award – South West Region – Mar 2006, Apr 2006, Jul 2006 & Sept 2006, Achieved 265% (526 Joiners) Sales Joiner Budget – Sept 2006, Achieved 151% Closing Membership Budget – Financial Year 2006, Top General Manager of the Year 2006 – South West Region, Top General Manager For New Development – 2006 – UK FF Bath: Launched as new site - Top Performing Club – South West Region (Joiner & % Sales) – Nov 2006 – Feb 2007, Top Performing Club (Joiner Budget) – UK – Mar 2007, Achieved 145% Closing Membership Budget Financial Year 2007

Cape Town Area, South Africa

My responsibilities included: Identify& cold call new prospective Corporate & Blue Chip clientele, Present to and negotiate Contract and Service Level Agreements with MD, FM, OM & Senior Executive Levels, Identify & offer client base cost-saving solutions & products, Develop & maintain positive client base business & service relationships, Promote brand through organised corporate events, Corporate Account Management & Reporting, Sales Budgeting, Sales Activity Reporting & Forecasting, Implementation of Agreed Marketing Plans, Systems Management & Reporting, Product Training to Client Base. Top Achiever Awards (2003 -2004) – 132% Annual Sales Target, Award Of Excellence (2004 – 2005) – 158% Annual Sales Target, Top Regional Sales Professional Award (2004 – 2005), Achieved 191% of Standard Sales Target & 153% of Stretched Sales Target (2004-2005)

Cape Town Area, South Africa

My responsibilities included: Manage 14 Sales Consultants, Recruitment & training of sales staff, On-going Performance Assessment, Team Leadership, Management & Development, Team Motivation & Inspiration, Annual Budgeting & Forecasting, Identify & develop new business opportunities, Implement Marketing Plan & promote Brand Awareness, Systems Management & Reporting, Detailed P&L Management, Manage Customer Service Excellence and Retention of 14000 Membership Base. Sales Team Achieved 111% of Annual Sales Budgets (2000)

Cape Town Area, South Africa

My responsibilities included: Manage 40 Sales Assistants, Stock Receipt & Dispatch, Stock Loss, Theft & Waste Management, Identify new market & product opportunities, General Administration, Banking, Payroll & Basic Finance, Human Resources Management, Customer Service Management, Product Merchandising & Promotion, Manage Food Market Sales Performance, Manage Textiles Sales Performance, Weekly Sales, Like-for-Like Annual Budgeting & Forecasting, Motivate, inspire, review and coach all Team Leaders and Floor Shop Assistants and Till Operators.

Cape Town Area, South Africa

My responsibilities included: Manage Growth & Profitability, Product, Brand & Service Commitment, Customer, Geographical & Social Commitment, General Administration & Basic Finance, Annual Budgeting & Forecasting, Sales & Retention Performance, Drive overall KPI performance, Key Performance Assessment & Development, Recruitment & Training, Staff development & Motivation, Human Resources Management