Jonathan Rojas, Ms Email & Phone Number

New Jersey, United States

Participate in product design reviews to provide input on functional requirements, product design, schedules, or potential problems.Established and launched successful digital encrypted areas including WestVirginia, North Carolina, and Mississippi Provide feedback and recommendations to developers on software usability and functionality. Responsible for evaluating and developing structures, for day-to-day projects designated for groups and individuals.In charge of training staff members such as Supervisors and Operators in the department on new equipment setups and procedures.

Jericho, New York

Plan test schedules or strategiesfollowing project scope or delivery dates.Responsible for creating a manual for new encoding hardware and procedures.Calibrate video and audio equipment in preparation for video.Worked with WABC on quarterly campaigns to encode and assign their digital promotions to distribute to our local and NYMA-wide schedules.Perform routine system maintenance (included adding High Definition channels as well as Audio PIDS, increasing or decreasing bandwidth accordingly to specific areas)

Researched, analyzed, and oversaw data flow of primary call types & remedy tickets.Provided computer Support - H/W and S/W and coaching to subscribers to resolve HW issues.Responsible for troubleshooting RF Signal, connectivity, and sound resolution for customers

Master'S Degree, Healthcare Informatics

Bachelor'S Degree, Computer Systems Networking And Telecommunications

Cyber/Computer Forensics And Counterterrorism