Create opportunities for business and industry to engage within Swinburne, particularly around Industry 4.0 training and workforce development. Initiate and develop strategies and plans for the development of the Industry 4.0 training centre and other emerging technologies and future workforce skills, and identify business growth opportunities.

Development and implementation of community and stakeholder engagement plans and represent the business in community forums, developing communication materials, and engaging with local government.

ARTC is building a 1700km Inland Rail transport corridor from Melbourne to Brisbane.Responsible for engaging and liaising with over 150 utilities and service providers in three states along the route, to facilitate protection of third party assets, and relocation where required.

Marketing, business development, new product and service development, and stakeholder engagement services for Infrastructure Projects, building and construction industry, NFPs, aged care service providers, and small businesses clients.

DBYD is an Australia wide membership organisation (750 members) with over 1.2M DBYD registered users nationally, 1.5M enquiries and 7M referrals per annum. Growth and development of DBYD, through Business Development, Strategic Projects, and Strategic Marketing. Scoped and implemented a Marketing Information System and a new product development process (incorporating market research and decision support tools), a Customer Relationship Management (CRM) system, a data warehouse and… Show more DBYD is an Australia wide membership organisation (750 members) with over 1.2M DBYD registered users nationally, 1.5M enquiries and 7M referrals per annum. Growth and development of DBYD, through Business Development, Strategic Projects, and Strategic Marketing. Scoped and implemented a Marketing Information System and a new product development process (incorporating market research and decision support tools), a Customer Relationship Management (CRM) system, a data warehouse and reporting and analysis tools. Show less

Overall responsibility for the DBYD Group – five state based offices and a national office. $11M Group revenues.

Consulting projects for small businesses and not-for- profits, including marketing, business development, administration and financial services.

Held a variety of positions including Social Marketing and Research Manager, Households Program Manager and Acting General Manager, Households (for 5 mths).Responsible for development and implementation of large scale behaviour change programs that reduce environmental impact of households. Market research (strategic and operational / program) to inform strategy, policy and program design. Programs directly engaged with 10,000 households and indirectly with 800,000 households.

Part of Executive team, I was responsible for a $9M budget and 10 Key Programs.

Responsible for brand management and student recruitment

Responsible for development of key value propositions for customers and customer service plans, liaison with service delivery staff, new products and services that increase customer satisfaction and / or reduce costs, evaluation of existing channels, and investigation of alternative channels to market.

Development and implementation of strategic and operational marketing plans, customer service strategies, market research, and competitor analysis. Customer profitability analysis, development of communications materials and campaigns (advertising, direct mail, sponsorships, and community education programs).