Experienced investigator skilled in fraud prevention, security, and risk mitigation. Proficient in utilizing fraud prevention tools and techniques to monitor and combat various fraud types. Analytical mindset with the ability to identify patterns and anomalies in complex data sets. Conducts thorough investigations and maintains accurate documentation. Provides prompt and professional resolution to internal and external customers. Applies proprietary investigative methods and techniques to achieve client goals. Proficient in inductive and deductive reasoning, social media profiling, and open-source data collection. Strong attention to detail in information analysis and report preparation. Previous experience as a fraud investigator, security command center analyst, and security officer, ensuring the safety and well-being of personnel, visitors, and company assets. Bachelor's degree in Criminal Justice. Fluent in Spanish and English, with excellent written and verbal communication skills. Additional expertise in security protocols, CCTV, surveillance, dispatching, and conflict management. Proficient in Windows, Microsoft Office, and software troubleshooting. Skilled in project management, training and development, quality assurance, sales, and inventory control.
