Jonathan S. Email & Phone Number

Waseca, Minnesota, United States

Quick Lube ManagerFocused on providing stellar and educational customer service. Identifying areas of business that could improve overall efficiencies. Implemented policies and procedures to maximize shop efficiencies. Employee development, be it training and promoting to discipline and termination. keeping an eye on metrics to ensure a profitable operationSet the culture of the facility to always promote a positive and welcoming environment.

Mankato, Minnesota, United States

Worked as a liaison between service department customers and technicians. Identified the needs of the customers articulated those to technicians. Likewise i communicated with the customers, the needs of the vehicle and costs associated with those needs. Managed technician work load to provide timely vehicle completion.

Mankato, Minnesota, United States

Provided quality customer service being able to articulate vehicle needs between customers and technicians.

Waseca, Minnesota, United States

Entry level TechnicianService every vehicle make and model in a timely fashion. Identify needs of the vehicle. provide customer service to customers and educate them on vehicle needs.