Followed my passion and founded interior design firm as a weekend hobby in 2013 and built a portfolio of high-end residential clientele in Boston, Seattle, Lake Tahoe, and San Francisco. Left AIRINC to take a risk and pursue full-time in Nov 2019 and see if it was the right fit. I learned a lot about myself, the meaning of work, what it means to follow your dreams, and what I find rewarding. Ultimately, I decided that I wanted to reorient toward leading an international team and working on something I found more broadly impactful.

-Drove the product vision and strategy for all data products, the core of AIRINC’s software-as-a-service (SaaS) B2B product suite targeting the global mobility and compensation space. -Introduced new products to market from scratch, driving everything from exploration and validation to development and go-to-market strategy. Our Airfare product notably grew to 5% of revenue in 3 yrs.-Managed the lifecycle of multiple established products, and sunsetted those no longer meeting financial objectives or customer goals. -Led reality-grounded approach to product management, collaborating with clients and prospects to assess market needs through in-depth global market research projects. Established ROI business cases that drove prioritization for product development.-Prioritized Minimum Viable Product (MVP) approach to new releases, aiming for one product launch or enhancement per quarter, to drive innovation at pace with market trends and reduce time-to-market dramatically. Harnessed agile product development to adapt quickly to market needs. -Developed and executed detailed product development roadmaps for internal tools, methodology updates, enhanced reporting, and external products. Worked collaboratively with other department leaders to establish each cross-functional working group using responsibility matrix methodology.-Developed bespoke solutions for consulting and advisory projects.-Partnered with client and sales teams as subject-matter expert for entire product suite.

-Managed international research analyst staff of 25 people in Cambridge, Brussels, and Hong Kong, strategically deploying them across the globe each quarter to collect data as efficiently as possible. -Managed $M department budget. Introduced cost-cutting measures in research strategy, saving 25% in costs in first year; measures introduced amid increasing international travel costs. Cut expenses 50% from 2010 to 2016, covering more locations with half the staff.-Restructured department to eliminate redundancies, introducing new recruitment strategy and organizational structure, timing changes to avoid lay-offs. -Created new internal tools to eliminate manual processes and increase research efficiency.-Introduced “parsed data” initiative to develop new uses for existing data. This included creating AIRINC Publications as a new product line to commercialize unique insights.-Successfully developed staff for eventual promotion into other areas of company, working closely with managers of other departments to identify candidates and come up with a plan for gradual transition. -Maintained open and collegial working environment through an open-door policy, listening to concerns with reserved judgment, and being available equally to all staff members.

-Analyzed and set cost of living and inflation rates; distilled economic trends within data and provided in-depth knowledge of complex calculations to support findings.-Actively participated in the development of new internal analysis software and mathematical methodologies, as well as improvement of existing systems.-Responsible for analytical work for largest client, the European Union, and provided them with statistical and qualitative reports for over 90 countries outside the EU.-Managed quarterly and semi-annual data updates for multiple products.-Trained research analysts in collection practices and analytical methodologies.

-Independently planned trips and traveled to over 60 countries across 6 continents to collect economic data through direct collection, cold-call interviews, and observation.-Statistically analyzed collected information for inflation trends and cross-border cost-of-living differentials. Distilled trends in the housing market, authoring reports based on qualitative research.

-Facilitated SVP’s activities in fostering new relationships with partner banks through market research, cold-calls to private bankers, and compiling/editing partnership proposals and reports.-Collected and analyzed fund statistics for the Council of Microfinance Equity Funds.