Jon Sackett Email & Phone Number

Consulting with healthcare delivery systems and executives to deploy business strategy, improve operations, and create a culture of continuous improvement. Develop strategy deployment processes with linked goals and objectives. Lead large-scale improvement initiatives via integrated facility design and rapid process improvement that achieve breakthrough.

Redmond, Washington, United States

• Executive Director IS Strategy, September 2022 – June 2024Developed and deployed the annual strategic plan and priorities for a $600M technology group. Facilitated ongoing executive and senior leader monthly business.
• Led monthly executive review meetings.
• Implemented a management system to achieve key performance results across IS.
• Increased team satisfaction scores in 13 out of 17 areas; 7 categories were 90% or more favorable.
• Coached IS Contract Operations team to achieve 95% of requisition tickets closed in 5-days.Principal Product Manager Administrative Technologies, April 2021 - September 2022Led the overall technology product design and.
• Completed business case behind decision to proceed with new technology that showed increased revenue for inpatient care of $7M and reduced nurse outsourcing costs of $500k.

Greater Seattle Area

• Launched independent consulting business to leverage deep experience in leading large-scale initiatives, strategic planning and business analysis to help other healthcare organizations overcome key business challenges..
• Led 2-year organization-wide initiative at Dignity Health to develop and deploy new primary care operational model, facility design and patient experience across 3-states sponsored by the CEO of ambulatory care.
• Led 3 major rapid process improvement initiatives at Kaiser Permanente - Santa Clara Medical Center sponsored by the COO and CMO that addressed major cultural challenges in the emergency department and the medical and.
• Led 10-month strategic initiative at The Vancouver Clinic to redesign the ambulatory surgery center for a new facility in Salmon Creek, WA. Created innovative neighborhood care team model with integrated sterile.

• Directed improvement strategy, initiative prioritization, and implementation of the daily management system across the organization. Coached a team of eight internal consultants and various executives and senior.
• Designed innovative patient experience, operating model, and clinical team structure to occupy a 60,000-square foot medical center that achieved 89th percentile patient satisfaction, 23% increase in patient care space.
• Facilitated over 30 large cross-functional design events with 40-50 team members that resulted in unified vision, a set of standard work, and daily management system.
• Led effort to develop a business case for the redesign work for Primary Care model that reduced operating costs by $900,000 and increased the percentage of calls answered live to 97%.
• Developed team and organization-wide daily management system to balance work and improve performance across the team and organization.

Master Of Business Administration - Mba, Business Administration, Healthcare Administration

Activities and Societies: Alpha Delta Chapter of Delta Omega Honorary Public Health Society, Foster G. McGaw Scholarship, Reverend John J..

Bachelor'S Degree

Bachelor'S Degree

Bachelor'S Degree