Jonathan Salubon Email & Phone Number

Philippines

Philippines

Your needs are constantly evolving, so we think and act fast. Our expertise and insights help you to work smarter. We offer tailored, tangible, creative solutions that provide the products and services needed for optimal operations. Our portfolio of products, service offerings and global capabilities can support your facility’s evolution. We can assist you with solutions for gray space, white space and everything in between.

Makati City Philippines

Here's my day-to-day routine, which is in no particular order, and most of the time I'm doing some of it in a day, if not all of it.- explore business opportunities with customers, principal OEMs, and channel partners through email, calls, virtual meetings, and in-person meetings.- qualify leads, opportunities, and partnerships- plan and implement strategies with the goal of winning and getting a client on board.- upload leads and opportunities to the sales portal (you may call it CRM) and some on my personal notepad.- provide and present effective solutions to customers based on business needs.- work with internal and/or external stakeholders for the entire presales management cycle.- building healthy relationships with product vendors and distributors.- attend regular product and solution updates.- handles the account sales cycle (from prospecting to closure).- report and discuss the sales funnel- represent the company during events and gatherings.- evaluate and participate in marketing campaigns- regularly set an appointment with existing and prospective clients, product OEMs, partners, and distributors.- lead the team and make sure the right resources are being allocated for product demos, POCs, and project implementation.- Check out some news and trends that are relevant to business.- conduct customer feedback and surveys to ensure satisfaction and retention.- handles customer escalations and leads the team in resolving the problem- socialized with partners and industry peers.

Makati City Philippines

Makati City Philippines

Makati City Philippines

Taguig City

Taguig City

Responsibility• Installation and administering of AVAYA (PBX SERVERS, GATEWAYS, CLAN, MEDPRO, IPSI), NICE (recording system), CMS Supervisor (real time monitoring and reports).• Creating/Activations/Modifications/Deletions to voice system (T1s, AGENT IDs, PBX/CMS logins, VDN, Skill, Vector/scripting, voice mail (AUDIX)).• Attend with urgency all service calls assigned with efficiency • Provide 24-hour standby services in line with the company’s service commitment to customers at all times.• Provide technical advice and engineering support to the customers and team members• 1st to 2nd level technical support on its client.• Ticket Queue(s) Daily Management• Maintains & monitors multiple equipment types and site documentations including its up to date changes.• Attending conference calls (local and international clients) for any modifications and changes on voice system including service interruptions during outages.• Undertake preventive maintenance and corrective actions on customers’ equipments

Assigned as an onsite Engineer under Jebsen & Jessen Communications (P) Inc

Troubleshooting LAN and Wireless connection including security software.Hi speed internet connection maintenance.Customer's account management (internet accounts, email, cable TV, Telephone).I.T. Staff, Monheim Distributors, Inc., Nov. 2006- Feb. 2007Responsible in trouble shooting and maintaining computer network, hardware and software applications

Bs, Computer Engineering

Education record

Education record