Jonathan S. Email & Phone Number

Remote

Certified Medical Interpreter

Estados Unidos

Analyze small to mid-size business performance to improve productivity, utilization, occupancy, and client satisfaction. Coaching and training management staff to lead/coach their teams effectively to deliver their best performance based on the company's targeted KPI's and core values.

Managua, Nicaragua

4000+Hrs of interpretation with Language Line Solutions. Working on the interpreting field Jonathan has specialized on the Medical Terminology. He also holds a 40+ Hours Advanced medical training, which satisfies the requirements from the NBCMI. The previous experience as a customer service/sales manager in combination with the interpreting skills allows him to deliver an outstanding performance and continious satisfactory experience for the client and LEP in each session. Additionally, Jonathan is a subject matter expert of the interpreter code of ethics, HIPAA policies and the roles of the interpreter to be able to comply with the United States laws and regulations with high quality standards.

Managua, Nicaragua

Jonathan performed a dual role as a software/parts sales Manager and floor supervisor. Lead the team to achieve KPI's and exceeded the expectations. Not only was he in charge of overseeing the department, but also to recruit, onboard, and train the essential team members. Focused on high quality standards, leverage people to developt skills and improve their performance.

Educación Secundaria Obligatoria (Eso), Business Administration And Management, General

Nicaraguan Sign Language, Linguistics

40+ Hours Advanced Medical Training, Language Interpretation And Translation