Jonathan Savage Email & Phone Number

• Ascertain automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records.
• Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
• Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns.
• Maintain automotive records by recording problems and corrective actions planned.

-Directly responsible for the used car department of a large high volume dealership Supervised a staff of 8 and coordinated daily between all used vehicle vendors, service department and the sales department. - Insured and maintained all Osha regulations- Hiring, training, scheduling to match production goals, performance reviews and corrective actions..

Responsible for planning, scheduling, performing, directing, and evaluating the repair and servicing of equipment. They have significant control of maintenance equipment and are in frequent contact with company employees that use this equipment. Routinely advised, consulted, and helped subordinates. are Responsible for equipment repair schedules and.

• GM and ASE master certified technician. Smog and refrigerant handling licenses. -
• Identify mechanical problems, often by using computerized diagnostic equipment
• Test parts and systems to ensure that they are working properly
• Follow checklists to ensure that all critical parts are examined
• Perform basic care and maintenance, including changing oil, giving tuneups, checking fluid levels, and rotating tires
• Repair or replace worn parts, such as brake pads and wheel bearings

• GM and ASE master certified technician. Smog and refrigerant handling licenses. -
• Identify mechanical problems, often by using computerized diagnostic equipment
• Test parts and systems to ensure that they are working properly
• Follow checklists to ensure that all critical parts are examined
• Perform basic care and maintenance, including changing oil, giving tuneups, checking fluid levels, and rotating tires
• Repair or replace worn parts, such as brake pads and wheel bearings

Simi Valley, CA

• GM and ASE master certified technician. Smog and refrigerant handling licenses. -
• Identify mechanical problems, often by using computerized diagnostic equipment
• Test parts and systems to ensure that they are working properly
• Follow checklists to ensure that all critical parts are examined
• Perform basic care and maintenance, including changing oil, giving tuneups, checking fluid levels, and rotating tires
• Repair or replace worn parts, such as brake pads and wheel bearings