Junior IT Analyst - specializing in IT Support, Troubleshooting and Problem Solving with high degree of customer satisfaction, with previous Project Management, Relationship Management and Accounting experience. Aspiring for a career in Customer Success and IT Project Management/Implementation!
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Senior Implementation SpecialistDriven Mar 2022 - PresentWith the rest of the team at Driven, I helped build, test, and manage cloud-based software and web presences for non-profit organizations. Through working relationships and the products offered, I helped charities scale, stay engaged with new and existing donors, and perhaps most importantly, execute on their philanthropic goals.- In depth client success, training and support during the onboarding process to ensure smooth transition to Driven’s system, acting as a single point of contact throughout - Build, test and manage cloud-based software and web presences for non-profit organizations so they can scale and stay engaged with new and existing donors- Responsible for entire onboarding process simultaneously for multiple clients involving training needs, configuration, and customization while using project management best practices and liaison with development teams- Ongoing identification of process improvements, both for the user journey and internal processes -
Digital Transformation Consultant, ImplementationSoho Art Supplies Dec 2020 - Feb 2022Vaughan, Ontario, Canada- Developed a digital inventory for a high variant retailer using Shopify platform, which included appx. 4000 varieties across colours, sizes, etc resulting in a 50% increase in sales during the pandemic - Improved technical skills by using various external plug-ins to automate activities and solve digital problems with uses of software such as Excelify and Quick Scan in a time-efficient manner- Conducted inventory audits weekly to ensure online inventory matched physical stock
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Tax AssociateTrowbridge Professional Corporation Feb 2020 - Jul 2020Toronto, Ontario, Canada- Prepared up to 50 property and income tax returns and services on a weekly basis for cross-border residents and non-residents - Researched and analyzed complex tax laws pertaining to various scenarios that would arise, which helped the team to use the most up-to-date and relevant information - Made use of different software such as TaxPrep and Excel in order to stay organized and manage my time accordingly, to meet strict deadlines -
Project Management & LogisticsM Events Cross Media Gmbh Feb 2018 - Dec 2019Berlin Area, GermanyEuropean-wide Audio/Visual supplier for medical congresses throughout the continent.- Successfully developed and maintained approximately 15 client/sponsor relationships in relation to branding efforts by using excellent communication skills, resulting in 100% retention rate - Assisted in organizing, planning and attending up to 20 medical congresses throughout the year- Maintained a database of local audio/visual equipment vendors in various cities to ensure all logistical arrangement needs were met during the organization of multiple medical congresses - Sustained healthy relationships with 20 part-time technician staff to build trust and reliability amongst a shared vision of successful execution, by using a friendly and approachable communication style- Tracked budgets and expenditures to collect all overdue account balances, increasing departmental revenue by 30,000€ within the first month of employment -
Customer Service RepresentativeSpark Networks May 2017 - Feb 2018Berlin, Germany- Solved various IT issues that occurred on in-house applications used by website users in a timely and personalized manner, via email correspondence by responding to approximately 50 inquiries per day- Managed translation and localization projects for a website to conduct English to Hebrew translations, resulting in providing relevant and understandable content for customers based in Israel -
Accounting Operations & Erp ImplementationMarley Spoon Jul 2017 - Jan 2018Berlin Area, Germany- Assisted in the transition to the Microsoft Navision ERP for the accounting department by creating templates, setting parameters, and managing timelines of deliverables for soft/hard launch dates.- Coordinated with procurement and other teams within the organization to synchronize overlapping of activities/events within various departments to achieve better efficiency and communication.- Ownership of Accounts Payable representing the European market, comprising of 100,000€ along with other accounting activities, ie on-site inventory counts, month-end. -
Regional Account ManagerAroma Fresh Inc Jul 2015 - Jul 2017Markham, OnRegional sales manager for a private international air freshener company that produces natural and eco-friendly air fresheners solutions. • Ownership of one hundred with a focus on achieving solutions to all customers’ requirements.• Expanded and developed business by fostering client relationships and exhibiting the resourcefulness to attract new accounts.• Established a novel logistics process that boosted annual revenue by 10% the following year after employment. -
Administrative Assistant & Production CoordinatorCentric Health Apr 2013 - Aug 2015Toronto, Canada Area• Managed task of tracking the production, inventory, and shipment of methadone production, compromising of delivery reports to several clinics across southern Ontario. • Performed bookkeeping duties including accounts receivable/payable, payroll, and assisted in month end reports.• Administered returns and reconciliations for several clinics across the province of Ontario and reported to Government. -
Administrative AssistantPark Property Management Inc. Jun 2012 - Sep 2012Toronto, Canada Area• Worked independently for 8 hours/day to ensure organization of files in the office• Reconciled accounts receivables -
Marketing DirectorBoniface Park Medical Center Jun 2011 - Sep 2011Toronto, Canada Area• Initiated and shaped advertisement and promotion of the medical clinic• Conducted market research of other travel clinic offerings and strategically priced product in accordance with results found• Assisted in organization of patients’ appointments
Jonathan Savage Education Details
Frequently Asked Questions about Jonathan Savage
What company does Jonathan Savage work for?
Jonathan Savage works for Driven
What is Jonathan Savage's role at the current company?
Jonathan Savage's current role is Implementation Specialist at Driven.
What schools did Jonathan Savage attend?
Jonathan Savage attended University Of Guelph.
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Jonathan Savage
Greater Toronto Area, Canada3gmail.com, connectedlab.com, connected.io -
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