Jonathan Schlaffer Email & Phone Number

Professional Experience: Have been building and repairing desktops since 2003 with experiences in upgrading laptops.Specialties: Ability to troubleshoot Windows 2000/XP/7/8/10, macOS and Microsoft Office applications. Basic knowledge of Linux. Networking skills include installation of small home/office LANs and wireless networks with firewall configurations or network restrictions. Server / Workstation / Laptop repair: replacing logic boards / motherboards, replace server backplanes, RAID controller cards - working with various RAID configurations on Dell and HP servers. Upgrade / replace processors / memory. Imaging SSDs for purposes of upgrades, replacing NVMe SSDs. Importing foreign RAID configurations or migrating arrays to different machines. Familiar with Dell reporting tools such as omreport and remote iDRAC access cards.Management of HyperV environments involving the configuration of multiple VMs across production and non-production environments. Scheduling regular exports of all VMs to a NAS and also backing up critical data with Crashplan.Active Directory: Assigning all employees appropriate access in Active Directory - assign to proper OUs and groups. Place all workstations and servers in their appropriate OUs / groups. Verify machine policies and user policies have applied upon spinning up a new machine.Google Apps for work administration: Add new users, delete users and export deleted old user data to an internal file share. Approve / block mobile devices as needed. Assign specific features to users as needed. Create and manage groups.Responsible for all hardware in our data center rack. This includes monitoring the health of servers and taking appropriate action for any issues that arise.