Jonathan Schlueter Email & Phone Number

Viroqua, Wi, Us

United States

United States

•Business / Customer/articulate/communicate in a manner that is understood by clients/end users/connect with the customer through various channels including chat support/effectively communicate information on products/services and/or trouble shoot issues within the specified time frames as agreed upon with the client in a manner that is understandable by the end user• Handling first level transactions this role will handle complex process steps/transactions and resolve queries/complaints with customers/clients in related domain area as defined in SOP with minimal Supervision.• Handing G&A process and support.• Pharmacy claims and adjudication

United States

Initiates Prior Authorizations and Financial AssistanceImproves patient service experience through the provision of benefits investigations and conducting prior authorization services. Develops a thorough understanding of payer reimbursement and paĴerns for pharmacy and medical claims with third parties.Interacts with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff.

Assists with Prior Authorizations and Financial AssistanceMaintains current knowledge of medical modalities as well as new protocols established for patient populations.Solid understanding and knowledge of payer contractual requirements, registration workflows, and prior authorization requirements to ensure staff follow establishes procedures to maximizereimbursement and minimize write-offs

Oconomowoc, Wi

Performs a variety of clerical, distributive, technical, and data gathering duties in order to provide medications to patients and support the pharmacists.Provides distinctive, personalized care and services by listening, prioritizing, anticipating, and responding to the needs of both internal and external customers and striving to exceed customer expectations.Performs product ordering and processing in a timely manner identifying and resolving issues. Dispenses medications, including restocking of automated storage devices.Accurately prepares non-sterile products.

Hartland Wi

Sr. Certified Pharmacy TechnicianResponsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics, and external providers.Assistant Store Manager:Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.Assist with ensuring the Outdate program is followed with team members.