Jonathan Searle Email & Phone Number

San Francisco, Ca, Us

Menlo Park, Ca, Us

Leading a growing team that supports the training and development of Genesys employees around the globe. Genesys is a company that values and understands the importance of continuous learning and believes that people are at the center of everything we do.We continue to build and enhance our own best-in-class leadership development programs that help our 1000+ managers level-up on the skills and competencies they need to be successful, drive results, and increase leadership capabilities. As Genesys grows, my talented team works to enhance and expand our skill building programs and resources so that every employee has the "skills to win" in the workplace of the future. We are hiring! Our open positions can be found at:http://careers.genesys.com

Menlo Park, Ca, Us

Brought in to build and lead a new team of L&D learning professionals to produce & deliver modern and innovative learning solutions to drive Genesys’s strategic vision.Created a new performance management framework and philosophy to support ongoing employee development, career discussions and supporting the role of the manager with leadership fundamentals. Built a best-in-class learning management system tied to competencies and continuous learning.Created a competency framework to help shape and define company culture and create a solid baseline for measuring what success looks like. Built a corporate compliance e-program that is scalable, automated, and encompasses all global regulations, laws, information security, and customer privacy.

San Francisco, California, Us

During this time, I led HR functions and training initiatives in the field; retained most of previous HQ L&D responsibilities, including new hire orientation, Retail Management Program, and the company’s philanthropic foundation. My impact included building a thriving, transparent culture by developing leaders, engaging field employees, and creating successful retention programs. Furthermore, I co-led a philanthropic partnership program with the Aspen Institute to train and develop community college students on job readiness skills. In partnership with company Diversity and Inclusion team I helped run local diversity recruiting program as well as contributed to a leadership development program aimed at diverse candidate upward mobility through a targeted learning bootcamp.

San Bruno, Ca, Us

I created college course curriculum development and instruction plan for retail management course in partnership with The Bay Region Community Colleges Retail, Hospitality, and Tourism Initiative. Instructed courses on Effective Communication, Retail Management 101, Growth Mindset, and Career Development.Led faculty training institute in meaningful learning, differentiated instruction, and assessment.

San Francisco, Ca, Us

As an integral contributor to the HQ L&D team, I worked collaboratively to create high-impact deliverables and facilitated multiple programs concurrently.As new hires’ first impression of HQ, I served as a congenial ambassador/facilitator for the Gap Inc. Welcome Program. As well, I led all aspects of the HQ Brand Immersion Program, including developing and facilitating the program to train senior executives.By updating our service selling model and producing training videos with a cross-functional team, I helped to improve store operations. In addition, I enriched our leadership development by upgrading, organizing, and facilitating the program.As a certified coach for Emotional Intelligence and Growth Mindset, I facilitated large workshops for all levels of HQ; as well as leading regular training sessions in Presentation Skills, Situational Leadership, Strengths Finders and Myers–Briggs (MBTI).

San Francisco, California, Us

Early in my career, I was promoted through a series of increasingly responsible positions with the Gap and into an HR leadership role for Gap flagship stores with 200–1000 (at peak) employees. This entailed overseeing all HR functions while interfacing extensively with HQ to develop and improve L&D programs.Highlights included playing a key role in the launch of a new service model for the fleet, including collaborating with Gap’s L&D group to develop content. Also, I delivered a new Leader-on-Duty training platform—leading the scripting, design, and facilitation for company-wide adoption.Also notable, I elevated Gap’s overall customer experience by creating, directing, and producing a customer training video for our flagship locations. Additionally, I improved performance of leaders in the field by strategizing and creating new training programs in tandem with district managers.

San Francisco, California, Us

• Facilitated regional New Store Experience curriculum (Lewis and Clark) for select markets.• Traveled stores to ensure training effectiveness, and localized content for effective delivery.• Streamlined product knowledge, team building, loss prevention, and business acumen for holiday hiring/reduced spend. • Co-developed content and facilitation for North America Store Manager Conference.

San Francisco, California, Us

San Francisco, California, Us

Bachelors Degree With Individual Concentration, Fashion Journalism/Apparel Marketing

Associate Of Arts And Sciences (A.A.S.)