Starting with this company when it was QPay, and seeing it through the M&A process, I oversee the Field Sales, Self Service Payment Machine group, Consumer Services, and General Operations divisions, with personal responsibility for the company’s largest key account. I establish, monitor, and analyze budgets, policies, procedures, key performance indicators, and goals to build teams and deliver world-class customer support. Career Highlights and Achievements: ➢ Led a 124-person business unit with 67 field staff and 6 direct reports.➢ Grew annual revenues by 3000%.➢ Expanded product lines from 2 to 10+ and agent locations from 250 to 13,500.➢ Increased major accounts from 1 to 17 and led major market launches.➢ Reduced onboarding time by 25% and headcount by 20%.