Jonathan Severino Email & Phone Number

Bronx, New York, United States

• Responsible for the management of ~250 trucks - Overseeing: orders, leasing, insurance claims,accident management, fuel/ refueling and maintenance
• Process all invoices by reviewing, coding, auditing and approving payments in partnership withAccounts Payable team to ensure punctual and accurate payments using SAP/ Concur
• Field and manage all internal requests for support and oversee relationships with external vendors

Brooklyn, New York, United States

• Responsible for setting and tracking new hire KPIs, providing weekly reports to senior managersdetailing individual direct report benchmarks and overall progress relative to colleagues
• Quickly troubleshoot and resolve customer issues with orders, shipping or fulfillment - leading toa 25% increase in NYC customer retention over 5 months (12,000 → 16,000)
• Assisted senior management by screening and interviewing over 20 executive level candidates

New York City Metropolitan Area

• Responsible for managing and overseeing process efficiencies for working sites and ensuringInternal Quality Team governance processes for sustaining products and monitor progress
• Recommended and then implemented programs such as Net-suite and Zebra to facilitateday-to-day responsibilities to direct reports and ensuring progress against role-specific KPIs
• Reviewed and drove updates to standard work, processes, tools, measurements, checks, andtraining used to ensure work… Show more
• Reviewed and drove updates to standard work, processes, tools, measurements, checks, andtraining used to ensure work consistency and successful onboarding of new hires Show less

New York City Metropolitan Area

• Met sales goals (e.g., $30,000 in sales on exclusive product release dates) while training, coachingand developing day-to-day team of five associates to deliver on performance targets
• Delivered excel reports daily to senior management to display progress towards sales goals
• Tracked and relayed customer input on best selling products and customer purchase preferencesto senior management to inform store buyers on quick-wins to increase daily sales