Jonathan Shanks Email & Phone Number

Cleveland, Ohio, United States

Springfield, Missouri, United States

Streamlined, created, and organized materials for new POS system rollout at store-level for over 150 employeesCreated system of communication for POS issues, resulting in fewer miscommunications and quicker resolution of issuesOversaw scheduling, training, and communication for Customer Service department, resulting in higher quality training, improved culture, and less turnoverCreated new program for training of employees to ensure thorough and consistent trainingMade… Show more Streamlined, created, and organized materials for new POS system rollout at store-level for over 150 employeesCreated system of communication for POS issues, resulting in fewer miscommunications and quicker resolution of issuesOversaw scheduling, training, and communication for Customer Service department, resulting in higher quality training, improved culture, and less turnoverCreated new program for training of employees to ensure thorough and consistent trainingMade recommendations for promotion, transfer, and termination; and assisted with other HR functionsTrained new Service Managers on proper front end procedures including business flow, basic accounting functions, and technology troubleshooting Show less

Jefferson City, Missouri, United States

Jefferson City, Missouri, United States

Jefferson City, Mo

Political Science, Humanities

Activities and Societies: Turning Point USA | Vice PresidentStudents for Life | Treasurer Political Science Major, double minored.

Education record