-Work within cross-functional team (Engineering, Materials, & Production) to achieve product realization in meeting critical customer requirements-Perform internal audits on Test Equipment, Non-Conforming Retention Areas, and Workstations to meet the following accreditations; ISO 9001: 2015 | AAR M-1003-Document all nonconforming parts within QMS system; Identify, Segregate, Disposition-Create and monitor inspection plans per production workstations-Develop, implement, and… Show more -Work within cross-functional team (Engineering, Materials, & Production) to achieve product realization in meeting critical customer requirements-Perform internal audits on Test Equipment, Non-Conforming Retention Areas, and Workstations to meet the following accreditations; ISO 9001: 2015 | AAR M-1003-Document all nonconforming parts within QMS system; Identify, Segregate, Disposition-Create and monitor inspection plans per production workstations-Develop, implement, and evaluate quality assurance process sampling systems to track progress of improvement efforts-Execute Corrective Actions: Problem Identification/Containment/Root-Cause Analysis/Planned Action/Verification of Effectiveness-Lead approval processes in the form of PPAP & MOC for Wabtec 'New Part Insourcing' program Show less

-Assisted in the selection and configuration of standard and custom products to meet customers' application requirements.-Supported operations in product assembly process by identifying and developing; system layouts, productivity improvements, and expansion projects.-Worked with customers/end-users to rectify in-field application issues.Quality Control/Warranty Coordinator:-Worked directly with customers on warranty claims such as; Dead on Arrival (DOA) & Field Failures… Show more -Assisted in the selection and configuration of standard and custom products to meet customers' application requirements.-Supported operations in product assembly process by identifying and developing; system layouts, productivity improvements, and expansion projects.-Worked with customers/end-users to rectify in-field application issues.Quality Control/Warranty Coordinator:-Worked directly with customers on warranty claims such as; Dead on Arrival (DOA) & Field Failures -Conducted team meetings with all dept. leads to identify Internal & External Non-Conformances; creating corrective action plans to eliminate repeatability of issues.-Developed and Implemented (Lean) Improvement Projects; 5S & Kanban-Worked within a Cross-Functional Team in developing Process Maps/Flowcharts -Enlisted and Supervised Auditors in conducting Product Audits within the following depts.; assembly & shipping/receiving.-Practiced document control strategies with spreadsheets, checklists, calibration charts, and engineering documents. Show less

-Created new and maintained existing sales by providing clear and concise technical information in a timely manner-Monitored competition by gathering current marketplace information on pricing, products and selling strategies-Recommended changes in products, service and sales strategies by evaluating product acceptance and competitive developments-Increased profitability by interchanging products to lower cost items while maintaining quality standards -Obtained professional and… Show more -Created new and maintained existing sales by providing clear and concise technical information in a timely manner-Monitored competition by gathering current marketplace information on pricing, products and selling strategies-Recommended changes in products, service and sales strategies by evaluating product acceptance and competitive developments-Increased profitability by interchanging products to lower cost items while maintaining quality standards -Obtained professional and technical knowledge by company and manufacturer training, attending educational workshops, reviewing professional publications, and participating in professional societiesHydraulic Filtration Specialist:-Created better awareness within company in regards to hydraulic filtration, the products, and the marketplace through the following strategies; -Conducted Training Seminars -Mapped out the landscape in reference to specific vendors for OEM sourcing that provide the best advantage in pricing, product support, and logistics -Found and cultivated relationship with interchange supplier to gain competitive edge in marketplace-Managed all new customer inquiries while coordinating with sales team to determine best avenues to cultivate sales Show less

-Provided courteous and informative service to customers in a professional manner; answered company and product questions, presented guided tours of factory, educated customers on product value and how that value contrasted with competition, and quoted potential orders for customers -Followed company philosophy; ensured that as an employee I strived for excellence in all that I did, never compromised my integrity, listened to others, created a win/win situation in all dealings with… Show more -Provided courteous and informative service to customers in a professional manner; answered company and product questions, presented guided tours of factory, educated customers on product value and how that value contrasted with competition, and quoted potential orders for customers -Followed company philosophy; ensured that as an employee I strived for excellence in all that I did, never compromised my integrity, listened to others, created a win/win situation in all dealings with customers, and provided consistency with my contributions -Improved upon product/industry knowledge; sales meetings which highlighted consumer trends and marketplace changes, product knowledge of competition through secret shopping and research, and studied new company product lines of OMF and national brands Show less