Jonathan Silveus Email & Phone Number

Edwardsville, Il

At the WWT Advanced Technology Center, our engineers and customers work together to build solutions using more than 100 racks of equipment for testing in the areas of big data, collaboration, computing and cloud, mobility, networking, security and storage.Customer or partner teams can work on-site or virtually with access to demos, workshops, labs, proofs of concepts, advisory services and training. Our ATC offers access to scalable lab resources that let your team interact with… Show more At the WWT Advanced Technology Center, our engineers and customers work together to build solutions using more than 100 racks of equipment for testing in the areas of big data, collaboration, computing and cloud, mobility, networking, security and storage.Customer or partner teams can work on-site or virtually with access to demos, workshops, labs, proofs of concepts, advisory services and training. Our ATC offers access to scalable lab resources that let your team interact with customer and partner environments and collaborate on architectural solutions. Show less

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Homeschool teacher for my boys, Remote Support Technician for a couple of big name PC and software manufacturers, and college student furthering my education toward that degree.

Primary duties included client support via remote system control. I also completed some server builds & administration, mostly physical but touched upon some VMWare. Administration of these systems included: active directory management for group, user, and service account management, applications administration, patch testing and installation (server and client via SCCM admin group mostly), general system security using Endpoint Protection and coordination with the firewall and network… Show more Primary duties included client support via remote system control. I also completed some server builds & administration, mostly physical but touched upon some VMWare. Administration of these systems included: active directory management for group, user, and service account management, applications administration, patch testing and installation (server and client via SCCM admin group mostly), general system security using Endpoint Protection and coordination with the firewall and network group to ensure optimal port and protocol operation, system backup & restoration (BackupExec, DLO, CrashPlan), systems monitoring (HP OpenView, SNMP, Netbotz), problem escalation, workstation builds (manual, image, SCCM OSD), SOP development & documentation for much of the preceding, hard disk encryption (SecureDoc), tape encryption (LTO hardware level), file and folder encryption (GnuPG, TrueCrypt), remote support (dameware, bomgar, RDP), VPN (RSA database and client tokens, Juniper connection client), and malware management using Symantec Endpoint Protection (server Manager and client) and several other free for commercial use. Show less

I performed commercial and residential workstation repairs and upgrades, as well as workstation rollouts, network designs & redesigns, installations, complete custom systems, and other various services for home users and businesses including banks and government buildings. I also took part in system rollouts and other labors for solution companies. Systems have included various OS's from the more simple systems like POS and cash register, to far more complex systems and environments such as… Show more I performed commercial and residential workstation repairs and upgrades, as well as workstation rollouts, network designs & redesigns, installations, complete custom systems, and other various services for home users and businesses including banks and government buildings. I also took part in system rollouts and other labors for solution companies. Systems have included various OS's from the more simple systems like POS and cash register, to far more complex systems and environments such as inventory databases, servers and clusters, clients/workstations, hybridization, and other system types. I also programmed and scripted many softwares including Point of Sale systems for restaurants and retail stores, Excel to Access data for hotel companies, and automation for any number of uses in or between an operating system and application. Most of this worked was obtained via contractors, though some was obtained through temporary agencies, head hunters, and entrepreneurial ventures. Show less

Azcon Corp, Alton Il

Our team was responsible for the management of inbound and outbound scrap metal and related duties. Quality inspection, data entry & analysis, logistics, & account management were also entailed into our positions of mass responsibility.

Bachelor Of Science (Bs), Information Systems

Homework, tests, studies, walking, talking, reading, and other brainiac stuff.

Associate Of Arts And Sciences (Aas), Computer Network & System Technology

3.5+ GPA, Honors, Deans List

Associate Of Science (As), Business Management

Activities and Societies: Dean's List 3.5+ GPA, Honors, Deans List