Jonathan Sims Email & Phone Number

Bristol, England, Gb

Bury St Edmunds, Suffolk, Gb

Austin, Tx, Us

Overall responsibility for Product Management, covering the full product lifecycle for new and existing portfolio products. Working with senior leadership team to design and define strategy for the product portfolio. Responsibility for developing, communicating and executing product strategy. Development of roadmap, product design and definition of value propositions.Design and implementation of product management processes. Leadership and development of product management function including mentoring colleagues, ensuring PM process compliance, overseeing product steering, roadmap- and feature- development, and market validation.Directing Engineering, Operations and Design resources as well as overseeing the product team. Coordination and alignment of Engineering, Technical and back-office functions to ensure product meets customer expectations and delivers customer success. Primary interface with Sales, Marketing, Professional Services and Support teams. Development of productive relationships with customers, partners and industry analysts. Oversee customer engagements monitoring customer success and feedback, as well as the adoption, usage and impact of new features and enhancements. Ensure product strategy is delivering the intended outcomes and results.

South Jordan, Ut, Us

Responsibility for Partner Services Portfolio in EMEA. Drive partner acquisition, support Partner onboarding and training, and develop strategic Partner relationships. Direct the Partner Services portfolio working with partners across EMEA region to ensure Ivanti customers have timely access to Professional Services across the full Ivanti product set whilst increasing consulting revenue in the region.

South Jordan, Ut, Us

Company evangelist for Partner Technical Enablement in EMEA and APAC. Lead product expert for License Optimizer. Responsible for defining and documenting implementation best practices, as well as training implementation engineers, supervising quality of delivery, and supporting internal and external engineers with the deployment of Ivanti products.Designed and delivered global Certified Technical Consultant certification for Ivanti Professional Services and partners. Development and delivery of training courses for License Optimizer product. Managed delivery of content for other Ivanti products across Service Management, Endpoint Management and Security product lines.Developed, managed and delivered face-to-face Partner Training workshops for EMEA, Americas and APAC as part of Ivanti Interchange events.

South Jordan, Ut, Us

In April 2017, Ivanti acquired Concorde, a leading provider of SaaS software asset management (SAM) solutions, specializing in managing software licensing complexity in the data center across hybrid IT environments.Working with Ivanti Product Management, UX and Engineering to onboard the License Optimizer product and build out capabilities into complimentary Ivanti products.Stakeholder management through the cultivation of customer relationships, maintaining focus on customer success, satisfaction and retention. Responsibility for internal product enablement; training Ivanti resources globally across sales, pre-sales, technical and support roles.Product evangelist role delivering enablement, presentations, product briefings and training at industry, partner and company events worldwide including SITS, Ivanti Interchange, Keynotes.

Senior Product Manager overseeing Concorde Solutions' award winning SaaS B2B platform. Work with C-level management to define the company’s future direction and business strategy, then translate that into product and service design to deliver company success. Support colleagues in Sales and Marketing teams.Responsible for development of platform roadmaps, co-ordination with engineering resources, and execution of technical and product strategies.Ensure product strategy, and product development efforts, maintain focus on customer success, delivering value and innovation.Responsibility for full product feature lifecycle from conception, design and development to release.Engagement with customers and prospects to ensure in-depth understanding of their problems. Led customer forum to gain insight into customer experience, receive feedback and feature requests for input into product steering.Co-ordination and matrix management of resources across back-office, Client Services, Consultancy, Engineering and UX teams to deliver product and services that enabled the organisation to meet targets and SLAs.

Leadership of the IT element of the SMART Office programme, a redevelopment of the County Hall campus and a wider property rationalisation process delivering five district hubs and eight drop-in centres delivering strategic change for the County Council and its partners and allowing all to benefit from key elements of new technology.Management of project managers, project teams, and contractors on a day-to-day basis to ensure programme delivery of the IT programme and its projects on time, on budget and to the required quality standards. Implementing and supporting programme governance framework, management of risks and issues, dealing with exception reports and identifying innovative solutions.Working closely with Estates department, HR end-users, and contractors to understand dependencies. Engagement with client customers, focus groups and communications teams during key stages. Presentations and reporting to stakeholders at all levels from client programme board to end-users.

Southwest One is a joint-venture partnership between Avon & Somerset Police, Somerset County Council, Taunton Deane Borough Council & IBM.Successful ongoing delivery of a complex project portfolio comprising numerous projects and programmes, ranging in project budget, size and scope, and servicing a number of disparate clients including Avon & Somerset Constabulary, Somerset County Council, Taunton Deane Borough Council, and schools in the Somerset area. Accountable for achievement of contractual standards and the avoidance of service credits. Management of a team of direct reports, and co-ordination and matrix management of resources across Technology Services department, comprising all technical teams and SMEs. Design and development of strategies, and the creation, development and implementation of operational plans to deliver strategy.Design and implementation of programme management office governance and processes. Design and embedding of departmental processes and procedures. Development and maintenance of performance standards. Implementation of continuous improvement methodologies and monitoring. Contribution to service plans to meet Southwest One and Client values, and any relevant statutory or regulatory frameworks.Specification, negotiation, award and management of contracts with commercial parties, suppliers and contractors.

Southwest One is a joint-venture partnership between Avon & Somerset Police, Somerset County Council, Taunton Deane Borough Council & IBM.Dedicated IT Project Manager working for a regional group and a specialised unit within Avon and Somerset Constabulary.Management of FM and IT projects ranging in size and scope, working on multiple projects concurrently. Successful delivery of projects at local, regional and national levels. Representation at national working groups and working with partner organisations on behalf of customers. Stakeholder management at all levels from user groups to Chief Officers.Working with customers to achieve effective and efficient use of technology.Actively involved in the design and implementation of processes and toolsets for project management and project quality assurance.

Portishead, North Somerset, Gb

Management of IT projects through all stages of the project lifecycle from scoping and business analysis to delivery and post-implementation review. Successful co-ordination of project team members at all levels, from IT staff through to senior management, to ensure projects and the business benefits are delivered on time, to budget and to specification.

Portishead, North Somerset, Gb

Management of a team of intranet application developers and development of applications and services. Responsible for team member training and development, management of the development programme, and reporting to senior management. During my tenure, the team was commended and recognised for improvements in process and efficiency.

Portishead, North Somerset, Gb

Development of applications and services for the constabulary using .NET, Oracle HTML DB and Visual Basic. Experience of the full development lifecycle from business analysis to delivery and support.

Responsible for the management of the IS department budget and staff. Successfully met and exceeded a challenging budget whilst drastically improving the service level and profile of the department. Responsible for negotiating, awarding and managing IT contracts. Recruitment, training, leading and motivating personnel with diverse skills from different functions within the organisation. Management of employees, setting personal and team objectives and targets, and carrying out one-to-one appraisals.

Temporary contract after completing university studies. Involved with administrative and investigative work for the Pensions Review and responsible for office scheduling and IT administration.

Consultancy contract undertaken whilst studying. Successfully completed the review, re-design and implementation of the entire business system and management information system. The project was delivered on time and to budget with projected savings of £60k in the first year alone.

Year out before attending university undertaken through Year In Industry scheme. Project work completed on a number of customer contracts including the Ministry of Defence, Airbus, GKN, and Rolls-Royce.

Bsc. (Hons), Business Information Systems

Education record