Jonathan Skipper Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

o Assessing the quality and suitability of leads to determine whether they meet specific criteriaestablished by Aderant (basis of lead scoring models, needs, timeline, budget, etc.)o Working daily process consisting of: MQLs being sent in, in which research is conducted internallythrough Salesforce and externally (LinkedIn, website, etc). Followed by the creation of a campaignvia Marketo outlining daily, weekly objectives to be completed (outreach through email/calls/etc.)o Maintaining detailed records of daily lead interactions, KPI-related updates, conclusions, and otherrelevant data via Salesforce, Marketo, and Sharepoint● Achieved Conversion Percentage for given quota attainment (KPIs are based on conversions from MQLs -SQLs - SQOs. Eligibility of credit based on client conversion):-Q4'23: 220% attainment-Q1'24: 167% attainment

Sandy Springs, Georgia, United States

-Assisted in check-in processes, insurance verification, and surgery preparation, provided real-time updates to family members during surgeries, and managed patient relationships through proactive communication, ensuring attentive customer service and care throughout the entire surgical process.-Maintained physical and electronic paperwork for over 5,000 surgery charts over a two-year period-Supported medical physicians in the notation of patient medical records, current medical related issues, and recommendations from doctors-Optimized cross-department medical supply ordering process through inventory monitoring and management -Hosted monthly virtual town-halls with 200+ employees in attendance