Jonathan Sloan Email & Phone Number

Boston, Massachusetts, United States

• In my most recent role, I supervise a Claims Management Development Program (MDP) with 26 management development associates that focused on creating program pipeline for GEICO leaders. Along with evaluating progress of.
• Recognized by executive management for being rated as 4.65/5 on supervisor 360 survey.
• Increased program satisfaction rate by 45 points to 100%.
• Improved coordinator satisfaction rate by 66 points to 94%.
• Achieved 100% supervisor promotion rate with 10 graduating associates in 2022.
• Successfully planned and managed quarterly leadership conferences for 40+ associates.

Boston, Massachusetts, United States

• In this role, I nurtured successful relations with clients and business partners and acted as a liaison for timely resolution of claims. Furthermore, I negotiated contracts and estimates with body shops by utilizing.
• Successfully delivered MDP program by providing insightful leadership to entire senior management and departmental teams, while ensuring complete compliance with regulatory guidelines.
• Enhanced company performance and processes through improvements in average total loss rental days.
• Bestowed with MDP of the year for exceptional first quartile loss control and customer service results within the first year of service.

Buffalo/Niagara, New York Area

Buffalo/Niagara, New York Area