* Responsible for all client communications, conflict resolution, and customer expectations. Ensures that issues are dealt with efficiently.* Reviews all deliverables and product development to ensure quality standards and client expectations are met.* Approves Purchase Orders and invoices, and is responsible for all pricing.* Works closely with operations management in order to maintain a continuous knowledge of project/product status in order to identify potential issues and/or opportunities within or related to the project.* Ensures that all processes and procedures are completed, quality standards are met, and that production is profitable.* Manages outside sales staff, creates sales and marketing literature and presentations.* Aware and in pursuit of opportunities for account growth and new business, qualifies new customers and manages new product development coordinating between potential customers and R&D staff.*Communicates the client's goals and represent the client's interests to the team.* Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.*Understanding of company capabilities and service, and effectively communicates all offerings to the client.

Founded, owned and managed AOT Roofing contractor in Florida and Louisiana. AOT roofing grew rapidly over a 1 year period, hiring a CFO/partner, 50 roofers, 6 salesmen. Oversaw annual revenue of over one million dollars and promoted the company through innovative marketing strategies and establishing trust in the local community.

Created and directed world wide education and community development programs in Latin America and Asia.