Sales Associate
CurrentProvided exceptional service throughout the customer’s experience.– Communicated effectively both in-person and over the phone to discover the customer’s wants and needs.– Served as an advocate for CarMax by sharing what makes us the smart choice.– Navigated and used various provided computer programs as selling tools.– Consulted and guided customers to the appropriate next step based on their situation.– Facilitate steps of the sale, such as the vehicle appraisal process, taking test drives, and submitting finance applications.– A working knowledge of CarMax products and able to recommend them to customers.– Reading, collecting, and transcribing data in order to complete accurate paperwork.– Seek out opportunities for self-development, participating in training, and welcoming performance feedback.– Built and maintained strong relationships and demonstrated excellent teamwork.– Maintained the sales area so our vehicles and products were neatly and accurately displayed.