Jonathan Spence Email and Phone Number
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Jonathan Spence personal email
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* 20 years of experience, with increasing emphasis on administrator and developer documentation.* Mostly worked as lead writer on a product, usually in distributed organizations.* Proficiency with XML authoring tools (including Oxygen, XMetaL, MadCap Flare, FrameMaker, and RoboHelp), content management systems (CMS), and structured authoring with DITA.* Used source control (Git, Perforce), collaboration (JIRA, Confluence, SharePoint), and development tools (Jenkins).* Training and experience in Agile Scrum and SaaS release methodologies.
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Nsf Swerve Grant SpecialistSouth Florida State CollegeUnited States
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Senior Technical WriterDevdoc Consulting Oct 2023 - Oct 2024
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Senior Technical WriterYottaa Mar 2023 - Aug 2023Waltham, Ma, UsRestructured existing "product-focused" documentation set to match new organizational focus on capabilities provided to customers. Used MadCap Flare for authoring/publishing and MadCap Central for content management. -
Senior Technical WriterVmware Jan 2014 - Oct 2022Palo Alto, Ca, UsCreated and maintained documentation for Horizon Cloud Service offerings on multiple cloud platforms, as well as Horizon DaaS and Horizon on-premises virtual desktop and application deployments. • Served as sole writer for Horizon DaaS and HCS on IBM Cloud products and senior writer for Horizon on-premises product.• Authored documents in XML tool chain (XMetaL, Oxygen, SDL Publication Manager) using DITA; managed files in SDL CMS, Git, and Perforce.• Delivered feature documentation on weekly release cycle as HCS product transitioned to SaaS model. -
Senior Technical WriterDell Technologies Sep 2012 - Jan 2014Round Rock, Texas, UsAs member of Dell Services on-site team, created documentation for Harvard Pilgrim Health Care IT initiatives.• Using Adobe RoboHelp, developed and maintained online help system for Harvard Pilgrim Online Quoting and Renewals systems and for new versions of HPHConnect web portals for brokers and employers.• Designed and wrote document sets for Xen to VMware server migration, Oracle to Exadata database migration, and Oracle and AMISYS security integration.• Created workflow specs and coding standards for implementation of Continuous Integration (CI) in Java development environment with SVN, Maven, Hudson, Nexus, and other tools. -
Technical WriterSiemens Healthineers Jul 2010 - Sep 2012Forchheim, DeManaged documentation process for Point of Care Informatics and contributed to documentation for diagnostic devices in FDA-regulated environment.• Worked with on-site team of programmers and validation engineers using Agile development process.• Wrote online help in Adobe RoboHelp and built full documentation set as sole writer for the RAPIDComm Data Management System.• Wrote release, installation, and HIS/LIS interface documents for blood gas and urinalysis devices.• Managed localization, version control, validation, and release processes. -
Technical WriterAllscripts Apr 2008 - Jul 2010Chicago, Il, Us(Eclipsys before merger with Allscripts)Managed documentation process as sole writer for healthcare billing products.• Using Adobe FrameMaker, built full document set for Sunrise Patient Financials.• Documented both text-based (UNIX) and web-based user interfaces.• Created frequent regulatory updates for grouper and pricer systems. -
Technical WriterMerge Healthcare Oct 2005 - Apr 2008Chicago, Il, Us(AMICAS before acquisition by Merge Healthcare)Authored all documentation for Financial Products Group, which produces financial systems for radiology and imaging practices.• Re-wrote all manuals for legacy Sentinel practice management product, migrating content between Microsoft Word and Adobe FrameMaker.• Developed documentation set for new Vision Series Financials product suite.• Created documentation for upcoming Insight Dashboards reporting and analysis product based on Cognos 8 Business Intelligence. -
Manager Of Institutional GivingFrom The Top Aug 2003 - Oct 2005Boston, Ma, UsWrote proposals and marketing pieces for a non-profit multimedia organization, with focus on radio, television, and web projects.• Was solely responsible for $1M in grants awarded during FY05.• Wrote new proposals for a television production and capital purchase of audio equipment.• Developed new standard language for brochures and other publicity materials.• Edited materials from all departments to ensure consistent brand message.• Created the new Amplify! brand for organization’s educational services. -
Grant Writer, Interim Director Of DevelopmentNew England Historic Genealogical Society Oct 2002 - Jun 2003Developed and wrote proposals, web content, magazine articles, and executive correspondence.• Created grant proposals for web delivery of historical materials, including an NEH Challenge Grant generating over $2M in revenue.• Wrote “From the President” articles for New England Ancestors magazine.• Produced all text for organization’s Annual Report, including President’s and Treasurer’s Reports.• Edited executive correspondence and external communications.
Jonathan Spence Skills
Jonathan Spence Education Details
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University Of Massachusetts AmherstAnd Linguistics -
Binghamton UniversityPolitical Science And Government
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Rutgers UniversityPolitical Science And Government
Frequently Asked Questions about Jonathan Spence
What company does Jonathan Spence work for?
Jonathan Spence works for South Florida State College
What is Jonathan Spence's role at the current company?
Jonathan Spence's current role is NSF SWERVE Grant Specialist.
What is Jonathan Spence's email address?
Jonathan Spence's email address is js****@****are.com
What is Jonathan Spence's direct phone number?
Jonathan Spence's direct phone number is +165042*****
What schools did Jonathan Spence attend?
Jonathan Spence attended University Of Massachusetts Amherst, Binghamton University, Rutgers University.
What skills is Jonathan Spence known for?
Jonathan Spence has skills like Online Help, Robohelp, Agile Methodologies, Framemaker, Snagit, Adobe Acrobat, Html, Xml, Medical Devices, Html Help Workshop, Sharepoint, Visio.
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