Jonathan Spence Email & Phone Number

Newport, Wales, United Kingdom

United Kingdom

Leading a multi-million £ critical application development service transition programme with very strict commercial deadlines. Responsible for transitioning circa 200 people without impacting business as usual activities, where most of these projects had ministerial commitments. In parallel to the service transition programme, also provided assurance to a portfolio of digital delivery projects for the Animal Plant and Health Agency, ensuring governance, financial and reporting controls were fully embedded.

Southend-On-Sea, England, United Kingdom

Responsible for leading the end-to-end roll-out of HMRC’s Enterprise Integrated Platform Messaging Service, managing a team of 15 x Scrum Teams, including DevOps and 24/7/365 Support Services.➤ Managed the delivery of the Customs Declaration service to a new IT infrastructure containerised platform supporting a £15m benefits case and the delivery of multiple complex EU Exit project initiatives.➤ Used Scaled Agile Framework (SAFe), adopting change management, quality assurance, risk management and mitigation, governance and effective programme management tools.

Pontefract, England, United Kingdom

Founder and Director of a commercial property management venture, with full accountability for day-to-day management of a portfolio of property assets and nurturing key client relationships.➤ Focused on the provision of an exceptional service & client experience, ensuring smooth processes, transforming a portfolio of 15+ commercial buildings into valuable real estate (value of over £4M).

Nottingham, England, United Kingdom

Responsible for upskilling internal resource competencies, as well as introducing new processes and controls aimed at improving delivery efficiencies throughout the E.ON IT delivery function. ➤ Engaged with key stakeholders from across the business, effectively embedding IT change and ensuring all project, quality, risk, security, data & communication plans were maintained➤ Full project lifecycle management, including strategic planning, scheduling, controls, risk and managing 3rd party relationships, identifying dependencies and avoiding project blockages.

London, England, United Kingdom

Full remit for managing the End User Computing Services (EUCS) Programme within MoJ, along with the transitional delivery of the O365 roll-out programme to up to 40,000 IT end users across the UK.➤ Appointed as an influential member of the senior MoJ Leadership team, contributing by defining the ICT service provision strategy to facilitate business enablement and increase operational efficiencies.

London, England, United Kingdom

Responsible for programme leadership, engaging on a £250m+ critical national infrastructure initiative with The UK Home Office and UK Border Systems, aimed at securing borders for UK Border Force.➤ Key role in the maintenance of two critical systems, at the same time as transitioning to a new system, providing electronic gate technology at major UK airports. End-to-end programme delivery.➤ Focused on ensuring that complex & critical national infrastructure systems securing the UK’s borders were appropriately maintained, highly-resilient and enhanced to mitigate the growing threat of terrorism. ➤ Successfully delivered business and technical enhancements to core systems, aimed at addressing commitments made by senior UK Government decision makers, including the UK Home Secretary.

London, England, United Kingdom

Responsible for all aspects of project portfolio management, including the delivery of two major IT and Organisational transitions, overseeing change management across technology, process & people.➤ Programme management of the MoJ Headquarters portfolio of technology projects, incl. ICT Estates, Transition Projects, TW3 (The Way We Work Pan Gov.Initiative) and Desktop Upgrades. ➤ Transitioned technology, operating model business applications & services contracts across sub-divisions including Cafcass, YJB and The Legal Services into the MoJ, realising savings of £10M. ➤ Leadership and management of a team of Transition Project Managers to deliver multiple transitions impacting circa 500+ end users, without disrupting core business operations.➤ Managed 3rd party IT suppliers (Logica/CGI/Atos) and worked collaboratively across both the Cabinet Office and other UK Government Departments to ensure the timely delivery.

London / Coventry

Responsible for all aspects of programme delivery, spearheading the transition and closure of a series of ICT services across government departments, bringing in an outsourced service provision.➤ Focused on transforming IT Services within QCDA, managing the provision of an outsourced service contract, relocation and rationalisation of the data centre, realising a £1.5M cost saving.