Researching, developing and piloting new strategic management initiatives the U.S. market.

Managing Real Estate Appraisers in Phoenix, Tucson, and Yuma Arizona

*Utilized various philosophies of customer service to guide students, parents and campus guests through campus procedures*Coordinated room scheduling across spectrum of student based clubs and events

*Promote and maintain positive relationships between residents and other members of the community*Plan large and small-scale events for the 600 residents of Flint Village Apartments*Staff the Village Office carrying out various tasks such as mail delivery, package pick-ups, respond to fire alarms, making rounds of the complex and reporting damage, and serving on call overnight

• Collaborated with fellow resident advisors to present large scale programs which have high attendances• Presented “Strategies for Rebuilding a Floor Community” during January 2011 Resident Advisor training• Participated in a training exercises that teach new resident advisors how to confront unruly residents• Resolved crises between roommates and residents