Directed loss prevention, asset protection, safety/security, and operational integration for over 200 stores across Southeast US and LATAM market. Implemented corporate policy and procedures to strengthen loss prevention strategies, decrease shrink rates, and elevate employee/customer safety. Led 12 direct reports consisting of 2 Regional Managers and 10 Area Managers with oversight of corporate retail and 3 subsidiary companies generating $1.3B in sales volume. Developed $250K annual budget and allocated funds within fiscal guidelines. Consistently a top performer of 6 Directors.• Uncovered organized retail crime spanning multiple states, corporations, and multi-million-dollar stolen merchandise…Orchestrated cross-functional investigation by partnering with competing companies, cyber teams, and federal/state agencies; stopped loss--led to federal arrests.• Monitored trends across 200+ stores…Piloted team practices to lower shrink 39% during tenure; recognized as corporation top tier performer in shrink, investigations, and loss of sales ratio.• Developed product-specific asset protection solution to halt $500K loss trend; instituted innovative merchandise protection plan…Decreased loss by 50% in 1 year with profit increase.• Extended corporate coverage…Opened 10 stores in LATAM market; developed $150K operating budget and adapted policies to align with labor, civil protection, and regulatory compliance.

Led loss prevention, safety, and operational integrity of 70-store region. Oversaw physical security and accountability of facilities, retail merchandise, and financial transactions. Conducted trend analysis to monitor and detect fraud potential. Investigated and reported findings of theft and safety/security issues to executives. Instituted safety measures and training to fortify performance across region.• Hired, onboarded, and mentored 4 Area Managers…Built team and partnerships to execute corporate loss prevention strategies and safety initiatives.

Conducted risk assessments and loss prevention analysis for multi-unit retail store operations. Completed audits to measure compliance and adherence with corporate policies. Analyzed shrink trends across area and developed action plans to reduce loss. Enabled investigations of retail theft and fraud by coordinating with federal, state, and local law enforcement.• Orchestrated asset protection measures for 23 retail stores across 3 districts…Coached and trained store-level staff, instituted internal controls, and managed security systems.• Focused safety training to improve store performance in behavioral observations and post-accident investigation reviews/completion…Reduced safety incidents across all districts.

Facilitated loss prevention program supporting 65 store locations. Held oversight of facilities, merchandise, financials, and workforce. Directed internal and external investigations of theft, fraud, and organized retail crime. Supervised 3 District Loss Prevention Managers. Partnered with Regional VP and 7 District Managers to execute loss prevention strategies and operational safeguards across 3-state region.• Lowered shrink ratio to 0.44 by instituting strategic initiative across region…Enterprise ranked #1 of 80 in store support ratings.

• Responsible for 3 districts with 20 stores. • Conduct all investigations of theft/fraud within the districts from initiation through prosecution• P & L review and management• Operational audits and training• Conduct store visits with the DM’s and store management staff to ensure execution of operational and Loss Prevention standards

Conduct investigations into allegations of Fraud by individuals receiving various government assistance payments. Review policy as it relates to each recipients circumstances to determine the extent to which fraud has taken place• Use public resources as well as government databases to establish intent to defraud• Represent the OAG at Administrative Disqualifications Hearings to present investigative findings to Hearings Officer.• Obtain sworn statements as a Notary Public• Prepare cases for the State Attorney’s office for criminal prosecution • Conduct interview/interrogations to gain admissions of fraud